Infobip incident

United States - SMPP service degradation

Resolved after 21 minutes, affecting United States, on October 23, 2026.

resolved Oct 23, 2026, 09:12 AM UTC

The issue has been successfully resolved and the SMPP service is once again fully operational. During the specified timeframe, customers connecting to United States SMPP endpoints may have observed issues when attempting to establish new binds. Start (UTC): 23 October 2026 07:44 End (UTC): 23 October 2026 09:02 Impact: SMPP service degradation

Started
Oct 23, 2026, 08:51 AM UTC
Resolved
Oct 23, 2026, 09:12 AM UTC
Duration
21m
Detected by Pingoru
Oct 23, 2026, 08:51 AM UTC

Affected components

United States

Update timeline

  1. investigating Oct 23, 2026, 08:51 AM UTC

    We are currently experiencing issues with the SMPP service over the United States data center. We are observing issues with establishing new binds, while existing binds continue functioning as expected. The issue is currently being investigated and more information will follow in the next update.

  2. resolved Oct 23, 2026, 09:12 AM UTC

    The issue has been successfully resolved and the SMPP service is once again fully operational. During the specified timeframe, customers connecting to United States SMPP endpoints may have observed issues when attempting to establish new binds. Start (UTC): 23 October 2026 07:44 End (UTC): 23 October 2026 09:02 Impact: SMPP service degradation

Your product runs on more than Infobip

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →