Infobip incident

United States - SMS MO Degradation

Minor Resolved View vendor source →

Infobip experienced a minor incident on October 20, 2026 affecting United States, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2026, 03:52 AM UTC
Resolved
Oct 20, 2026, 04:09 AM UTC
Duration
16m
Detected by Pingoru
Oct 20, 2026, 03:52 AM UTC

Affected components

United States

Update timeline

  1. investigating Oct 20, 2026, 03:52 AM UTC

    We are currently experiencing a degradation of the MO service in our United States data center. You may observe delays in the processing and delivery of incoming SMS messages. Our dedicated engineering team is investigating the issue. We will keep you posted with further updates.

  2. resolved Oct 20, 2026, 04:09 AM UTC

    The issue has been successfully resolved, and the service is once again fully operational. Start time (UTC): 20-10-2026 02:41 End time (UTC): 20-10-2026 03:53 Impact: The incident caused delays in inbound message processing.