Ongoing since 05:47 PM UTC, affecting Image Transfer and Order Transfer.
We are still monitoring the queue in eRad's Mirth closely. Users may still experience a delay at this time. Thank you for your patience while we continue to work with eRad to resolve this as quickly as possible.
Affected components
Update timeline
- investigating Nov 03, 2026, 05:47 PM UTC
We are currently experiencing delays to inbound HL7 in PACs. We are actively working to resolve this issue. What Do You Need To Do?: Imagen and eRAD engineers are actively working on the issue and we will keep you updated as we receive information. Information & Support: Please contact support with any questions or concerns by replying to this email or emailing [email protected]: mailto:[email protected]. We apologize for any inconveniences this may cause and are working to resolve the issue as quickly as possible. A notification will be sent letting you know when the system is back to normal and available.
- investigating Nov 03, 2026, 05:51 PM UTC
We are currently experiencing delays to inbound HL7 in PACs. We are actively working to resolve this issue. What Do You Need To Do?: Imagen and eRAD engineers are actively working on the issue and we will keep you updated as we receive information. Information & Support: Please contact support with any questions or concerns by replying to this email or emailing [email protected]: mailto:[email protected]. We apologize for any inconveniences this may cause and are working to resolve the issue as quickly as possible. A notification will be sent letting you know when the system is back to normal and available.
- identified Nov 03, 2026, 06:50 PM UTC
The queue in eRad's Mirth is slowly resolving. Users may still experience a delay at this time. Thank you for your patience while we continue to work with eRad to resolve this as quickly as possible.
- monitoring Nov 03, 2026, 07:25 PM UTC
We are still monitoring the queue in eRad's Mirth closely. Users may still experience a delay at this time. Thank you for your patience while we continue to work with eRad to resolve this as quickly as possible.
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