Is Imagen Technologies down?
Last checked 11m agoNo incidents right now.
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Imagen Technologies is operational right now. Last checked 11m ago; the most recent incident resolved 10d ago.
Real-time Imagen Technologies status, recent outages, and incident history: pulled directly from Imagen Technologies's official status page at status.imagen.ai every 5 minutes. Pingoru tracks 6 Imagen Technologies services and has captured 3 incidents in the last 90 days (99.44% uptime). Get email, Slack, Discord, or webhook alerts the moment Imagen Technologies reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- PACS Access
Timeline · 3 updates
- investigating · Oct 11, 2026, 08:15 PM UTC
Status: Investigating *UNSCHEDULED Imagen Downtime - 10/11/2026* Summary: eRAD is having an unscheduled downtime. Affected Users: All Imagen users Description: - eRAD is down and currently unavailable to all users. What Do You Need To Do?: Imagen and eRAD engineers are actively working on the issue and we will keep you updated as we receive information. Information & Support: Please contact support with any questions or concerns by replying to this email or emailing [email protected] "[email protected]": mailto:[email protected]. We apologize for any inconveniences this may cause and are working to resolve the issue as quickly as possible. A notification will be sent letting you know when the system is back to normal and available. Affected components PACS Access (Full outage)
- investigating · Oct 11, 2026, 09:31 PM UTC
Status: Investigating *UNSCHEDULED Imagen Downtime - 10/11/2026* Summary: eRAD Support has reported progress restoring service: an on-site technician replaced the affected host, and the Imagen servers are reachable again. Affected Users: All Imagen users Description: We’ve seen brief signs of recovery, indicating service interruptions are still occurring. We’re continuing downtime operations while we validate whether normal reading workflows are consistently available. What Do You Need To Do?: Imagen and eRAD engineers are actively working on the issue and we will keep you updated as we receive information. Information & Support: Please contact support with any questions or concerns by replying to this email or emailing [email protected] "[email protected]": mailto:[email protected]. We apologize for any inconveniences this may cause and are working to resolve the issue as quickly as possible. A notification will be sent letting you know when the system is back to normal and available. Affected components PACS Access (Partial outage)
- resolved · Oct 11, 2026, 09:59 PM UTC
Status: Resolved *RESOLVED _UNSCHEDULED Imagen Downtime - 10/11/2026* Summary: eRad is currently up and available to all users. Affected Users: All Imagen users Description: Downtime has been resolved.. What Do You Need To Do?: Normal operations and workflows may resume. Information & Support: Please contact support with immediate concerns by replying to this email or emailing [email protected] "[email protected]": mailto:[email protected]. Thank you for your continued patience and support. Affected components PACS Access (Operational)
Latest: Status: Resolved *RESOLVED _UNSCHEDULED Imagen Downtime - 10/11/2026* Summary: eRad is currently up and available to all users. Affected Users: All Imagen users Description: Downti…
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- Order TransferDICOM Modality Worklist
Timeline · 3 updates
- identified · Sep 23, 2026, 07:55 PM UTC
Status: Identified Orders and results are delayed, we are estimating 20 -30 minutes behind Affected components Order Transfer (Degraded performance) DICOM Modality Worklist (Degraded performance)
- identified · Sep 23, 2026, 08:56 PM UTC
Status: Identified All orders and results are delayed in filing into Erad. The delay is now about 6 to 9 minutes behind as the queue continues to fall. Affected components Order Transfer (Degraded performance) DICOM Modality Worklist (Degraded performance)
- resolved · Sep 23, 2026, 08:59 PM UTC
Status: Resolved We are back up the processing orders and results realtime Affected components Order Transfer (Operational) DICOM Modality Worklist (Operational)
Latest: Status: Resolved We are back up the processing orders and results realtime Affected components Order Transfer (Operational) DICOM Modality Worklist (Operational)
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Incident record
Since October 2026 · incident.io · 6 components checked every 5 minutesThe longest incident in the last year, UNSCHEDULED eRad Downtime on October 11, 2026, ran for 103 minutes. 1 maintenance window announced in the same period.
Most affected components, last 12 months
- DICOM Modality Worklist1
- Order Transfer1
- PACS Access1
Latest incidents
- UNSCHEDULED eRad Downtime
Status: Investigating *UNSCHEDULED Imagen Downtime - 10/11/2026* Summary: eRAD is having an unscheduled downtime. Affected Users: All Imagen users Description…
- Delay in orders and results filing into Erad
Status: Identified Orders and results are delayed, we are estimating 20 -30 minutes behind Affected components Order Transfer (Degraded performance) DICOM…
- UNSCHEDULED eRad Downtime ResolvedStarted Oct 11, 2026, 08:15 PM UTC · Resolved Oct 11, 2026, 09:59 PM UTC · 1h 43m
- Started Sep 23, 2026, 07:55 PM UTC · Resolved Sep 23, 2026, 08:59 PM UTC · 1h 4m