Is Imagen Technologies down?

Last checked 11m ago
Current status
Imagen Technologies is up

No incidents right now.

  • Official status page: status.imagen.ai
  • Checked every 5 minutes
  • 6 components tracked

Imagen Technologies is operational right now. Last checked 11m ago; the most recent incident resolved 10d ago.

Real-time Imagen Technologies status, recent outages, and incident history: pulled directly from Imagen Technologies's official status page at status.imagen.ai every 5 minutes. Pingoru tracks 6 Imagen Technologies services and has captured 3 incidents in the last 90 days (99.44% uptime). Get email, Slack, Discord, or webhook alerts the moment Imagen Technologies reports a new incident, free for 3 monitors, no credit card.

Users who monitor Imagen Technologies also follow these Healthcare services: Change Healthcare Dexcom Availity Magnus Health DrFirst WellSky Validic Phreesia Healthie TigerConnect View all 8,000+ providers
Imagen Technologies uptime 99.44% uptime · past 90 days
Mon Wed Fri
JulAugSepOct
Less More

Recent outages & incidents

Past 90 days
  1. Resolved 1h 43m
    Started Oct 11, 2026, 08:15 PM UTC · Resolved Oct 11, 2026, 09:59 PM UTC
    PACS Access
    Timeline · 3 updates
    • investigating · Oct 11, 2026, 08:15 PM UTC

      Status: Investigating *UNSCHEDULED Imagen Downtime - 10/11/2026* Summary: eRAD is having an unscheduled downtime. Affected Users: All Imagen users Description: - eRAD is down and currently unavailable to all users. What Do You Need To Do?: Imagen and eRAD engineers are actively working on the issue and we will keep you updated as we receive information. Information & Support: Please contact support with any questions or concerns by replying to this email or emailing [email protected] "[email protected]": mailto:[email protected]. We apologize for any inconveniences this may cause and are working to resolve the issue as quickly as possible. A notification will be sent letting you know when the system is back to normal and available. Affected components PACS Access (Full outage)

    • investigating · Oct 11, 2026, 09:31 PM UTC

      Status: Investigating *UNSCHEDULED Imagen Downtime - 10/11/2026* Summary: eRAD Support has reported progress restoring service: an on-site technician replaced the affected host, and the Imagen servers are reachable again. Affected Users: All Imagen users Description: We’ve seen brief signs of recovery, indicating service interruptions are still occurring. We’re continuing downtime operations while we validate whether normal reading workflows are consistently available. What Do You Need To Do?: Imagen and eRAD engineers are actively working on the issue and we will keep you updated as we receive information. Information & Support: Please contact support with any questions or concerns by replying to this email or emailing [email protected] "[email protected]": mailto:[email protected]. We apologize for any inconveniences this may cause and are working to resolve the issue as quickly as possible. A notification will be sent letting you know when the system is back to normal and available. Affected components PACS Access (Partial outage)

    • resolved · Oct 11, 2026, 09:59 PM UTC

      Status: Resolved *RESOLVED _UNSCHEDULED Imagen Downtime - 10/11/2026* Summary: eRad is currently up and available to all users. Affected Users: All Imagen users Description: Downtime has been resolved.. What Do You Need To Do?: Normal operations and workflows may resume. Information & Support: Please contact support with immediate concerns by replying to this email or emailing [email protected] "[email protected]": mailto:[email protected]. Thank you for your continued patience and support. Affected components PACS Access (Operational)

    Latest: Status: Resolved *RESOLVED _UNSCHEDULED Imagen Downtime - 10/11/2026* Summary: eRad is currently up and available to all users. Affected Users: All Imagen users Description: Downti…

  2. Resolved 1h 4m
    Started Sep 23, 2026, 07:55 PM UTC · Resolved Sep 23, 2026, 08:59 PM UTC
    Order TransferDICOM Modality Worklist
    Timeline · 3 updates
    • identified · Sep 23, 2026, 07:55 PM UTC

      Status: Identified Orders and results are delayed, we are estimating 20 -30 minutes behind Affected components Order Transfer (Degraded performance) DICOM Modality Worklist (Degraded performance)

    • identified · Sep 23, 2026, 08:56 PM UTC

      Status: Identified All orders and results are delayed in filing into Erad. The delay is now about 6 to 9 minutes behind as the queue continues to fall. Affected components Order Transfer (Degraded performance) DICOM Modality Worklist (Degraded performance)

    • resolved · Sep 23, 2026, 08:59 PM UTC

      Status: Resolved We are back up the processing orders and results realtime Affected components Order Transfer (Operational) DICOM Modality Worklist (Operational)

    Latest: Status: Resolved We are back up the processing orders and results realtime Affected components Order Transfer (Operational) DICOM Modality Worklist (Operational)

Incident record

Since October 2026 · incident.io · 6 components checked every 5 minutes
2incidents recorded
2last 12 months
2last 90 days
84 minutestypical duration, 12 months

The longest incident in the last year, UNSCHEDULED eRad Downtime on October 11, 2026, ran for 103 minutes. 1 maintenance window announced in the same period.

Most affected components, last 12 months

  • DICOM Modality Worklist1
  • Order Transfer1
  • PACS Access1

Latest incidents

  • UNSCHEDULED eRad Downtime October 11, 2026 · 103 minutes · degraded service

    Status: Investigating *UNSCHEDULED Imagen Downtime - 10/11/2026* Summary: eRAD is having an unscheduled downtime. Affected Users: All Imagen users Description…

  • Delay in orders and results filing into Erad September 23, 2026 · 64 minutes · degraded service

    Status: Identified Orders and results are delayed, we are estimating 20 -30 minutes behind Affected components Order Transfer (Degraded performance) DICOM…

Outage history

Past 90 days · 2 incidents View full outage history →