Imagen Technologies incident

eRad App server restarting at 1400 Est

Ongoing since 07:00 PM UTC, affecting PACS Access.

monitoring Nov 02, 2026, 07:13 PM UTC

The app server has been restarted and users may resume normal use. We apologize for any inconvenience this may have caused and appreciate your patience while this maintenance was completed.

Started
Nov 02, 2026, 07:00 PM UTC
Resolved
Ongoing
Duration
● 2h 28m
Detected by Pingoru
Nov 02, 2026, 07:00 PM UTC

Affected components

PACS Access

Update timeline

  1. investigating Nov 02, 2026, 07:00 PM UTC

    We will restart the eRad app server at 1400 EST, the eRad service will be unavailable for ~15 minutes.

  2. monitoring Nov 02, 2026, 07:13 PM UTC

    The app server has been restarted and users may resume normal use. We apologize for any inconvenience this may have caused and appreciate your patience while this maintenance was completed.

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