Imagen Technologies incident

Delay in orders and results filing into Erad

Minor Resolved View vendor source →

Imagen Technologies experienced a minor incident on September 23, 2026 affecting Order Transfer and DICOM Modality Worklist, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2026, 07:55 PM UTC
Resolved
Sep 23, 2026, 08:59 PM UTC
Duration
1h 4m
Detected by Pingoru
Sep 23, 2026, 07:55 PM UTC

Affected components

Order TransferDICOM Modality Worklist

Update timeline

  1. identified Sep 23, 2026, 07:55 PM UTC

    Status: Identified Orders and results are delayed, we are estimating 20 -30 minutes behind Affected components Order Transfer (Degraded performance) DICOM Modality Worklist (Degraded performance)

  2. identified Sep 23, 2026, 08:56 PM UTC

    Status: Identified All orders and results are delayed in filing into Erad. The delay is now about 6 to 9 minutes behind as the queue continues to fall. Affected components Order Transfer (Degraded performance) DICOM Modality Worklist (Degraded performance)

  3. resolved Sep 23, 2026, 08:59 PM UTC

    Status: Resolved We are back up the processing orders and results realtime Affected components Order Transfer (Operational) DICOM Modality Worklist (Operational)