UNSCHEDULED eRad Downtime
Affected: PACS Access
Imagen Technologies Outage History
Imagen Technologies is up right nowImagen Technologies had 2 outages in the last 2 years totaling 2h 47m of downtime, averaging 0.1 incidents per month.
There were 2 Imagen Technologies outages since September 23, 2026 totaling 2h 47m of downtime. Each is summarised below. Incident details, duration, and resolution information.
Delay in orders and results filing into Erad
Affected: Order TransferDICOM Modality Worklist
Timeline · 3 updates
- identified Sep 23, 2026, 07:55 PM UTC
Status: Identified Orders and results are delayed, we are estimating 20 -30 minutes behind Affected components Order Transfer (Degraded performance) DICOM Modality Worklist (Degraded performance)
- identified Sep 23, 2026, 08:56 PM UTC
Status: Identified All orders and results are delayed in filing into Erad. The delay is now about 6 to 9 minutes behind as the queue continues to fall. Affected components Order Transfer (Degraded performance) DICOM Modality Worklist (Degraded performance)
- resolved Sep 23, 2026, 08:59 PM UTC
Status: Resolved We are back up the processing orders and results realtime Affected components Order Transfer (Operational) DICOM Modality Worklist (Operational)