Is ID.me down?

Last checked 7m ago
Current status
ID.me is up

No incidents right now.

Official status page: https://status.id.me · Polled every 5 minutes · 24 components tracked

ID.me is operational right now. Last checked 7m ago; the most recent incident resolved 2d ago.

Real-time ID.me status, recent outages, and incident history — pulled directly from ID.me's official status page at https://status.id.me every 5 minutes. Pingoru tracks 24 ID.me services and has captured 9 incidents in the last 90 days (98.33% uptime). Get email, Slack, Discord, or webhook alerts the moment ID.me reports a new incident — free for 5 monitors, no credit card.

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ID.me uptime 98.33% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved
    Started Jul 31, 2026, 02:29 AM UTC · Resolved Jul 31, 2026, 01:30 AM UTC
    Timeline · 1 update
    • resolved · Jul 31, 2026, 02:29 AM UTC

      From 9:23PM ET to 10:06PM ET, we experienced an elevated level of application errors for shop.id.me resulting in the site being unavailable for 44 mins. We have applied a fix and the application is now operating normally.

    Latest: From 9:23PM ET to 10:06PM ET, we experienced an elevated level of application errors for shop.id.me resulting in the site being unavailable for 44 mins. We have applied a fix and t…

  2. Resolved
    Started Jul 24, 2026, 01:18 PM UTC · Resolved Jul 24, 2026, 01:11 PM UTC
    Timeline · 1 update
    • resolved · Jul 24, 2026, 01:18 PM UTC

      From 07:53 ET to 08:13 ET, a Third-party service that is a component of Verifications Services was experiencing service issues. The third-party service has since mitigated the issue. We are continuing to coordinate with them to ensure further stability and monitoring the situation.

    Latest: From 07:53 ET to 08:13 ET, a Third-party service that is a component of Verifications Services was experiencing service issues. The third-party service has since mitigated the issu…

  3. Resolved 16h 50m
    Started Jul 20, 2026, 09:06 PM UTC · Resolved Jul 21, 2026, 01:57 PM UTC
    Account Management
    Timeline · 9 updates
    • investigating · Jul 20, 2026, 09:06 PM UTC

      We have begun to receive user reports that there are issues with enrolling the IDme Authenticator App for Android for sign-in/authentication. We are currently investigating the issue. We will provide an update at 6:00pm ET.

    • identified · Jul 20, 2026, 09:43 PM UTC

      The issue has been identified and a fix is being implemented now.

    • identified · Jul 20, 2026, 10:02 PM UTC

      We are continuing to roll out the fix. Next update at 7:00pm ET or sooner.

    • identified · Jul 20, 2026, 10:58 PM UTC

      We are continuing to roll out the fix. Next update at 8:00pm ET or sooner.

    • identified · Jul 21, 2026, 12:13 AM UTC

      Fix has been deployed and team is currently verifying the change. Next update at 9:00PMET.

    • monitoring · Jul 21, 2026, 12:28 AM UTC

      The fix has been fully implemented and verified, and we are continuing to monitor operations. Next update at 9:00PM ET.

    • monitoring · Jul 21, 2026, 12:36 AM UTC

      We will continue to monitor through the next couple of hours to ensure caching effects are not masking additional issues. Next update 9:00AM ET.

    • monitoring · Jul 21, 2026, 01:06 PM UTC

      We are continuing to verify the fix for Authenticator Enrollment and monitoring the situation and additional issues. Next update at 10:00AM.

    • resolved · Jul 21, 2026, 01:57 PM UTC

      This incident has been resolved. All operational metrics for Authenticator App enrollment have return to baseline levels.

    Latest: This incident has been resolved. All operational metrics for Authenticator App enrollment have return to baseline levels.

  4. Resolved 37m
    Started Jul 17, 2026, 02:56 AM UTC · Resolved Jul 17, 2026, 03:34 AM UTC
    Alumni VerificationCompany Employee VerificationCustom Groups VerificationFirst Responder VerificationGovernment Employee VerificationHealth Care Provider VerificationMilitary VerificationNurse VerificationStudent VerificationTeacher Verification
    Timeline · 3 updates
    • monitoring · Jul 17, 2026, 02:56 AM UTC

      At approximately 9:57PM ET, all ID.me Sites and Services experienced a 5-10 minute of higher than normal latency. Customers may have experience longer than normal sign-in or "system delay" messages. Investigation indicates that the source of the issues may come from service issues from ID.me's Cloud Platform Provider. Cloud Platform Provider confirmed they are currently experiencing issues. We are collaborating and coordinating in the investigation and monitoring ID.me services closely.

    • monitoring · Jul 17, 2026, 02:59 AM UTC

      We are continue to monitor for further issues, and will provide an update at 11:30PM ET.

    • resolved · Jul 17, 2026, 03:34 AM UTC

      All services have returned to normal operations. We are continuing to work with our Cloud Platform Provider ensure services are not interrupted.

    Latest: All services have returned to normal operations. We are continuing to work with our Cloud Platform Provider ensure services are not interrupted.

  5. Resolved 2h 15m
    Started Jul 14, 2026, 06:29 AM UTC · Resolved Jul 14, 2026, 08:45 AM UTC
    NIST 800-63-3 PoliciesNIST 800-63-2 PoliciesKBA-replacement PoliciesTelecom Possession APITelecom Identity APIDocument Identity API
    Timeline · 4 updates
    • investigating · Jul 14, 2026, 06:29 AM UTC

      Third-party service that is a component of Verifications Services is currently experiencing an outage. We are working with the Third-party provider on a fix. We will provide an update at 3:30 AM ET.

    • investigating · Jul 14, 2026, 07:31 AM UTC

      We are continuing to work with our third-party provider on a fix. Next update at 4:30 AM ET.

    • monitoring · Jul 14, 2026, 08:27 AM UTC

      Third party provider has implemented a fix and we are monitoring the results.

    • resolved · Jul 14, 2026, 08:45 AM UTC

      Fix by Third Party Provider appears to have resolved the issue. We will continue to monitor to ensure services are stable and fully restored.

    Latest: Fix by Third Party Provider appears to have resolved the issue. We will continue to monitor to ensure services are stable and fully restored.

See the full ID.me outage history

4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse ID.me outage history →

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Outage history

Past 90 days · 9 incidents View full outage history →