Is ID.me down?

Last checked 1m ago
Current status
ID.me is up

No incidents right now.

Official status page: https://status.id.me · Polled every 5 minutes · 24 components tracked

ID.me is operational right now. Last checked 1m ago; the most recent incident resolved 5h ago.

Real-time ID.me status, recent outages, and incident history — pulled directly from ID.me's official status page at https://status.id.me every 5 minutes. Pingoru tracks 24 ID.me services and has captured 8 incidents in the last 90 days (98.56% uptime). Get email, Slack, Discord, or webhook alerts the moment ID.me reports a new incident — free for 5 monitors, no credit card.

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ID.me uptime 98.56% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved
    Started Jun 13, 2026, 04:20 PM UTC · Resolved Jun 13, 2026, 04:00 PM UTC
    Timeline · 1 update
    • resolved · Jun 13, 2026, 04:20 PM UTC

      Degradation in services for text messages, delayed messages for new user consent.

    Latest: Degradation in services for text messages, delayed messages for new user consent.

  2. Resolved
    Started Jun 05, 2026, 12:32 AM UTC · Resolved Jun 04, 2026, 10:00 PM UTC
    Timeline · 1 update
    • resolved · Jun 05, 2026, 12:32 AM UTC

      Email delivery from ID.me was interrupted for approximately 1 hour. Email delivery has been restored, the incident has been resolved.

    Latest: Email delivery from ID.me was interrupted for approximately 1 hour. Email delivery has been restored, the incident has been resolved.

  3. Resolved 24m
    Started May 27, 2026, 08:42 AM UTC · Resolved May 27, 2026, 09:06 AM UTC
    Login Services
    Timeline · 3 updates
    • investigating · May 27, 2026, 08:42 AM UTC

      We're experiencing an elevated level of application errors and are currently looking into the issue. Status updates will be provided as soon as available.

    • monitoring · May 27, 2026, 08:43 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · May 27, 2026, 09:06 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 19h 14m
    Started May 26, 2026, 02:45 AM UTC · Resolved May 26, 2026, 10:00 PM UTC
    Timeline · 6 updates
    • investigating · May 26, 2026, 02:45 AM UTC

      We're investigating an issue causing some users to see a "Couldn't load your wallet" error in the IDme mobile app. Engineering is engaged and working on a fix. Next update at 1130PM ET.

    • investigating · May 26, 2026, 03:41 AM UTC

      Investigation is still in-progress. Next update at 1200AM ET.

    • investigating · May 26, 2026, 04:10 AM UTC

      We are continuing to investigate the issue. Next update at 0100AM ET.

    • monitoring · May 26, 2026, 05:22 AM UTC

      ID.me Mobile App Wallet service has recovered and we are continuing to monitor.

    • monitoring · May 26, 2026, 06:29 PM UTC

      Engineering as identified a issue that may have contributed to the degraded mobile wallet service. Deployment of Fix in-progress. Team continues to monitor. Next update 5PM ET.

    • resolved · May 26, 2026, 10:00 PM UTC

      Fix for Mobile Wallet upstream service deployed and all indicators of issues are no longer present.

    Latest: Fix for Mobile Wallet upstream service deployed and all indicators of issues are no longer present.

  5. Resolved
    Started Apr 25, 2026, 10:22 PM UTC · Resolved Apr 25, 2026, 10:22 PM UTC
    Timeline · 1 update
    • resolved · May 12, 2026, 03:18 PM UTC

      ID.me applications are experiencing another platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

    Latest: ID.me applications are experiencing another platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

See the full ID.me outage history

3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse ID.me outage history →

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Outage history

Past 90 days · 8 incidents View full outage history →