iDEAL had 36 outages in the last 2 years totaling 11h 7m of downtime — averaging 1.5 incidents per month.
There were 36 iDEAL outages since June 10, 2025 totaling 11h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.
Our monitoring has detected an issue with the availability of Triodos. Users of Triodos may experience issues when paying with iDEAL.
This incident has been resolved.
Between 17:40 and 18:45 Knab experienced a generic outage also affecting iDEAL payments. Users of Knab may have had trouble paying with iDEAL in this time interval
There was a short interruption on the iDEAL platform around 3:45. Users paying with iDEAL may have experienced issues around that time.
Our monitoring has detected an issue with the availability of Triodos. Users of Triodos may experience issues when paying with iDEAL.
The cause of the issue seems to be related to generic online banking issues that Triodos is experiencing
It has been resolved since +/- 13:35
We see a degraded availability of Rabobank for iDEAL payments. Users of Rabobank may experience issues when paying with iDEAL.
Availability of Rabobank is back to normal. We are monitoring for final confirmation of resolution.
This incident has been resolved.
Between 9:25 and and 9:40 Rabobank experienced an outage that also affected iDEAL. Users of Rabobank may have experienced issues when paying with iDEAL.
Our monitoring has detected an issue with the availability of ABN Amro since 7:40. Users of ABN Amro may experience issues when paying with iDEAL.
This incident has been resolved.
A global disruption of the Cloudflare services has also impacted the availability of the iDEAL payment page between 17:00 and 17:15 CEST.
Between +/- 9:00 and 10:00 as well as shortly around 10:45, Knab experienced intermittent issues that caused part of the Knab users to be unable to complete their iDEAL transactions during several moments.
Since +/- 8:30 Knab is experiencing a generic outage that affects the availability of its iDEAL services. Users that try to pay with iDEAL at Knab may experience issues.
The availability of Knab is back to normal.
Our monitoring has detected an issue with the availability of ABN Amro. Users of ABN Amro may experience issues when paying with iDEAL.
Availability is back to normal. We are monitoring for final confirmation.
This incident has been resolved.
Rabobank experienced an unexpected loss of service that lead to some users not being able to complete iDEAL transactions between 14:53 and 15:34.
Currently there are issues with the availability of Knab. Users of Knab may experience issues when paying with iDEAL.
A fix has been implemented and we are monitoring the results.
The issue seems to have returned. The cause of the issue is related to generic issues with mobile banking app of Knab.
The availability for Knab is back to normal. The situation is monitored for final resolution confirmation.
Knab is still experiencing issues with their mobile banking app, also impacting iDEAL availability. After periods of recovery they are currently again unavailable.
This incident has been resolved.
iDEAL is currently suffering from an outage. It is being investigated.
A solution was implemented and services are coming back up. We are monitoring for final resolution.
This incident has been resolved.
Our monitoring has detected an outage for the availability of the ASN Bank labels. Users of ASN Bank may experience issues when paying with iDEAL.
This incident has been resolved.
Starting at 12:00 CET, Cloudflare suffered some intermittent network performance issues during the day. These also impacted iDEAL to some extent. Users paying with iDEAL may have have observed unexpected errors. Cloudflare has reported a fix was implemented.
Due to a broad Cloudflare incident, there was an iDEAL unavailability affecting all banks
This incident was resolved. Availability is back to normal.
The outage at the ASN Bank labels has reoccurred. Users of ASN Bank and RegioBank may again experience issues when paying with iDEAL.
We are observing a recovery of services for the ASN bank and are monitoring for resolution confirmation.
This incident has been resolved.
The ASN Bank labels of ASN Bank (including former SNS) and RegioBank are currently experiencing generic online banking issues, which also impact iDEAL. Users of ASN Bank and RegioBank may experience issues when paying with iDEAL.
iDEAL services for the ASN Bank labels have seemingly recovered. We are monitoring for final resolution confirmation.
This incident has been resolved.
Our monitoring has detected an issue with the availability of Rabobank. Users of Rabobank could experience issues when paying with iDEAL.
Multiple Issuers are affected by this issue that is caused by iDEAL Hub. It is being investigated
Also Triodos is affected according to our monitoring. A fix at iDEAL is applied, services should come back afterwards.
Also ASN Bank and RegioBank are affected
The previous fix did not provide the desired results. The exact root cause has now been found, though, and a new fix is being applied.
This incident was resolved. Availability is back to normal.
Our monitoring has detected an issue with the availability of Rabobank. Users of Rabobank could experience issues when paying with iDEAL.
The issue is caused by a bug on the side of iDEAL Hub and impacts more Issuers besides Rabobank, of which at least also ING. We are working on a fix.
We are continuing to work on a fix for this issue.
This issue was resolved centrally at around 11:20. The iDEAL services then recovered per bank, with the last bank recovering at around 11:45.
Our monitoring has detected a possible issue with the availability of ASN Bank (including former SNS) and RegioBank. Users of these banks may experience issues when paying with iDEAL. It is caused by a larger more generic outage at Volksbank, also impacting iDEAL payments
It looks like the issue is resolved. iDEAL payments for ASN Bank and RegioBank are successfully processed.
It looks like the issue has reoccured after a short period of recovery. iDEAL payments at ASN Bank and RegioBank are again not processing correctly. Users of these banks will again experience issues paying with IDEAL
The iDEAL services of ASN Bank and RegioBank seem to be operational again. We keep monitoring for final confirmation.
This incident has been resolved.
There was a minor disruption around 15:30 causing the communication of mainly Expired iDEAL statuses to Acquirers to be delayed. It was resolved at +/- 16:15 and the maximum delay was up to +/- 1 hour.
Our monitoring has detected a possible issue with the availability of the Volksbank labels of ASN (including former SNS) and RegioBank. Users of ASN and RegioBank may experience issues when paying with iDEAL. It is caused by a more generic online/mobile banking issue at ASN/RegioBank that also impacts iDEAL
This incident has been resolved.
Between +/-5:30 and +/- 8:30 there have been intermittent disruptions and performance issues impacting part of the iDEAL transactions. Users may have experienced issues when paying with iDEAL during this period.