iDEAL experienced a critical incident on November 24, 2025 affecting ASN Bank and RegioBank, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
ASN BankRegioBank
Update timeline
- identified Nov 24, 2025, 10:07 AM UTC
The outage at the ASN Bank labels has reoccurred. Users of ASN Bank and RegioBank may again experience issues when paying with iDEAL.
- monitoring Nov 24, 2025, 10:37 AM UTC
We are observing a recovery of services for the ASN bank and are monitoring for resolution confirmation.
- resolved Nov 24, 2025, 11:07 AM UTC
This incident has been resolved.