iDEAL Outage History
iDEAL is up right nowPingoru has recorded 53 incidents for iDEAL: 51 in the last 12 months and 14 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 1 of 720 (0%) |
| May 2026 | 4 | 3 of 744 (0%) |
| June 2026 | 6 | 2 of 720 (0%) |
| July 2026 | 5 | 1 of 744 (0%) |
| August 2026 | 4 | 13 of 744 (2%) |
| September 2026 | 6 | 3 of 720 (0%) |
| October 2026 | 4 | 9 of 587 (1%) |
Incidents, newest first
Critical November 24, 2025 ASN Bank/Regiobank recurring issues 1h ASN Bank, RegioBank
Started Nov 24, 2025, 10:07 AM UTC· resolved Nov 24, 2025, 11:07 AM UTC
- identified Nov 24, 2025, 10:07 AM UTC
The outage at the ASN Bank labels has reoccurred. Users of ASN Bank and RegioBank may again experience issues when paying with iDEAL.
- monitoring Nov 24, 2025, 10:37 AM UTC
We are observing a recovery of services for the ASN bank and are monitoring for resolution confirmation.
- resolved Nov 24, 2025, 11:07 AM UTC
This incident has been resolved.
Critical November 24, 2025 ASN Bank/Regiobank issues 32m ASN Bank, RegioBank
Started Nov 24, 2025, 09:26 AM UTC· resolved Nov 24, 2025, 09:59 AM UTC
- identified Nov 24, 2025, 09:26 AM UTC
The ASN Bank labels of ASN Bank (including former SNS) and RegioBank are currently experiencing generic online banking issues, which also impact iDEAL. Users of ASN Bank and RegioBank may experience issues when paying with iDEAL.
- monitoring Nov 24, 2025, 09:50 AM UTC
iDEAL services for the ASN Bank labels have seemingly recovered. We are monitoring for final resolution confirmation.
- resolved Nov 24, 2025, 09:59 AM UTC
This incident has been resolved.
Critical November 10, 2025 iDEAL issues 47m ASN Bank, ING, Rabobank, RegioBank and 1 more
Started Nov 10, 2025, 10:41 AM UTC· resolved Nov 10, 2025, 11:28 AM UTC
- identified Nov 10, 2025, 10:41 AM UTC
Our monitoring has detected an issue with the availability of Rabobank. Users of Rabobank could experience issues when paying with iDEAL.
- identified Nov 10, 2025, 10:46 AM UTC
Multiple Issuers are affected by this issue that is caused by iDEAL Hub. It is being investigated
- identified Nov 10, 2025, 10:53 AM UTC
Also Triodos is affected according to our monitoring. A fix at iDEAL is applied, services should come back afterwards.
- identified Nov 10, 2025, 11:03 AM UTC
Also ASN Bank and RegioBank are affected
- identified Nov 10, 2025, 11:18 AM UTC
The previous fix did not provide the desired results. The exact root cause has now been found, though, and a new fix is being applied.
- resolved Nov 10, 2025, 11:28 AM UTC
This incident was resolved. Availability is back to normal.
Critical November 5, 2025 iDEAL issues impacting several Issuers 19m ING, Rabobank
Started Nov 05, 2025, 10:02 AM UTC· resolved Nov 05, 2025, 10:22 AM UTC
- identified Nov 05, 2025, 10:02 AM UTC
Our monitoring has detected an issue with the availability of Rabobank. Users of Rabobank could experience issues when paying with iDEAL.
- identified Nov 05, 2025, 10:09 AM UTC
The issue is caused by a bug on the side of iDEAL Hub and impacts more Issuers besides Rabobank, of which at least also ING. We are working on a fix.
- identified Nov 05, 2025, 10:10 AM UTC
We are continuing to work on a fix for this issue.
- resolved Nov 05, 2025, 10:22 AM UTC
This issue was resolved centrally at around 11:20. The iDEAL services then recovered per bank, with the last bank recovering at around 11:45.
Critical November 4, 2025 ASN/Regiobank issues 44m ASN Bank, RegioBank
Started Nov 04, 2025, 04:08 PM UTC· resolved Nov 04, 2025, 04:52 PM UTC
- identified Nov 04, 2025, 04:08 PM UTC
Our monitoring has detected a possible issue with the availability of ASN Bank (including former SNS) and RegioBank. Users of these banks may experience issues when paying with iDEAL. It is caused by a larger more generic outage at Volksbank, also impacting iDEAL payments
- monitoring Nov 04, 2025, 04:13 PM UTC
It looks like the issue is resolved. iDEAL payments for ASN Bank and RegioBank are successfully processed.
- identified Nov 04, 2025, 04:26 PM UTC
It looks like the issue has reoccured after a short period of recovery. iDEAL payments at ASN Bank and RegioBank are again not processing correctly. Users of these banks will again experience issues paying with IDEAL
- monitoring Nov 04, 2025, 04:42 PM UTC
The iDEAL services of ASN Bank and RegioBank seem to be operational again. We keep monitoring for final confirmation.
- resolved Nov 04, 2025, 04:52 PM UTC
This incident has been resolved.
Minor October 28, 2025 Delays in communication of Expired status –
Started Oct 28, 2025, 02:30 PM UTC· resolved Oct 28, 2025, 02:30 PM UTC
- resolved Oct 28, 2025, 03:47 PM UTC
There was a minor disruption around 15:30 causing the communication of mainly Expired iDEAL statuses to Acquirers to be delayed. It was resolved at +/- 16:15 and the maximum delay was up to +/- 1 hour.
Critical October 28, 2025 ASN, Regiobank iDEAL experiencing issues 45m ASN Bank, RegioBank
Started Oct 28, 2025, 08:19 AM UTC· resolved Oct 28, 2025, 09:05 AM UTC
- identified Oct 28, 2025, 08:19 AM UTC
Our monitoring has detected a possible issue with the availability of the Volksbank labels of ASN (including former SNS) and RegioBank. Users of ASN and RegioBank may experience issues when paying with iDEAL. It is caused by a more generic online/mobile banking issue at ASN/RegioBank that also impacts iDEAL
- resolved Oct 28, 2025, 09:05 AM UTC
This incident has been resolved.
Major October 24, 2025 iDEAL partly disrupted –
Started Oct 24, 2025, 05:00 AM UTC· resolved Oct 24, 2025, 05:00 AM UTC
- resolved Oct 24, 2025, 07:40 AM UTC
Between +/-5:30 and +/- 8:30 there have been intermittent disruptions and performance issues impacting part of the iDEAL transactions. Users may have experienced issues when paying with iDEAL during this period.