iDEAL incident

ASN Bank/Regiobank issues

Critical Resolved View vendor source →

iDEAL experienced a critical incident on November 24, 2025 affecting ASN Bank and RegioBank, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2025, 09:26 AM UTC
Resolved
Nov 24, 2025, 09:59 AM UTC
Duration
32m
Detected by Pingoru
Nov 24, 2025, 09:26 AM UTC

Affected components

ASN BankRegioBank

Update timeline

  1. identified Nov 24, 2025, 09:26 AM UTC

    The ASN Bank labels of ASN Bank (including former SNS) and RegioBank are currently experiencing generic online banking issues, which also impact iDEAL. Users of ASN Bank and RegioBank may experience issues when paying with iDEAL.

  2. monitoring Nov 24, 2025, 09:50 AM UTC

    iDEAL services for the ASN Bank labels have seemingly recovered. We are monitoring for final resolution confirmation.

  3. resolved Nov 24, 2025, 09:59 AM UTC

    This incident has been resolved.