iDEAL experienced a critical incident on October 28, 2025 affecting ASN Bank and RegioBank, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
ASN BankRegioBank
Update timeline
- identified Oct 28, 2025, 08:19 AM UTC
Our monitoring has detected a possible issue with the availability of the Volksbank labels of ASN (including former SNS) and RegioBank. Users of ASN and RegioBank may experience issues when paying with iDEAL. It is caused by a more generic online/mobile banking issue at ASN/RegioBank that also impacts iDEAL
- resolved Oct 28, 2025, 09:05 AM UTC
This incident has been resolved.