iDEAL experienced a major incident on March 26, 2026 affecting Knab, lasting 1h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Knab
Update timeline
- identified Mar 26, 2026, 03:25 PM UTC
Currently there are issues with the availability of Knab. Users of Knab may experience issues when paying with iDEAL.
- monitoring Mar 26, 2026, 03:28 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Mar 26, 2026, 03:39 PM UTC
The issue seems to have returned. The cause of the issue is related to generic issues with mobile banking app of Knab.
- monitoring Mar 26, 2026, 03:53 PM UTC
The availability for Knab is back to normal. The situation is monitored for final resolution confirmation.
- identified Mar 26, 2026, 04:05 PM UTC
Knab is still experiencing issues with their mobile banking app, also impacting iDEAL availability. After periods of recovery they are currently again unavailable.
- resolved Mar 26, 2026, 05:15 PM UTC
This incident has been resolved.