Rabobank outage
Timeline · 1 update
- resolved Jun 01, 2026, 07:54 AM UTC
Between 9:25 and and 9:40 Rabobank experienced an outage that also affected iDEAL. Users of Rabobank may have experienced issues when paying with iDEAL.
iDEAL Outage History
iDEAL is up right nowiDEAL had 36 outages in the last 2 years totaling 8h 54m of downtime — averaging 1.5 incidents per month.
There were 36 iDEAL outages since May 26, 2025 totaling 8h 54m of downtime. Each is summarised below — incident details, duration, and resolution information.
ABN Amro iDEAL issues
Affected: ABN Amro
Timeline · 2 updates
- identified May 30, 2026, 06:42 AM UTC
Our monitoring has detected an issue with the availability of ABN Amro since 7:40. Users of ABN Amro may experience issues when paying with iDEAL.
- resolved May 30, 2026, 08:02 AM UTC
This incident has been resolved.
Cloudflare disturbance caused intermittent partial downtime of iDEAL payment page
Timeline · 1 update
- resolved May 20, 2026, 04:24 PM UTC
A global disruption of the Cloudflare services has also impacted the availability of the iDEAL payment page between 17:00 and 17:15 CEST.
Knab unavailability
Timeline · 1 update
- resolved May 05, 2026, 09:26 AM UTC
Between +/- 9:00 and 10:00 as well as shortly around 10:45, Knab experienced intermittent issues that caused part of the Knab users to be unable to complete their iDEAL transactions during several moments.
Knab outage
Affected: Knab
Timeline · 2 updates
- identified Apr 28, 2026, 07:08 AM UTC
Since +/- 8:30 Knab is experiencing a generic outage that affects the availability of its iDEAL services. Users that try to pay with iDEAL at Knab may experience issues.
- resolved Apr 28, 2026, 07:30 AM UTC
The availability of Knab is back to normal.
ABN Amro issues
Affected: ABN Amro
Timeline · 3 updates
- identified Apr 22, 2026, 01:43 PM UTC
Our monitoring has detected an issue with the availability of ABN Amro. Users of ABN Amro may experience issues when paying with iDEAL.
- monitoring Apr 22, 2026, 01:53 PM UTC
Availability is back to normal. We are monitoring for final confirmation.
- resolved Apr 22, 2026, 01:58 PM UTC
This incident has been resolved.
Rabobank issues
Timeline · 1 update
- resolved Apr 01, 2026, 12:51 PM UTC
Rabobank experienced an unexpected loss of service that lead to some users not being able to complete iDEAL transactions between 14:53 and 15:34.
Knab issues
Affected: Knab
Timeline · 6 updates
- identified Mar 26, 2026, 03:25 PM UTC
Currently there are issues with the availability of Knab. Users of Knab may experience issues when paying with iDEAL.
- monitoring Mar 26, 2026, 03:28 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Mar 26, 2026, 03:39 PM UTC
The issue seems to have returned. The cause of the issue is related to generic issues with mobile banking app of Knab.
- monitoring Mar 26, 2026, 03:53 PM UTC
The availability for Knab is back to normal. The situation is monitored for final resolution confirmation.
- identified Mar 26, 2026, 04:05 PM UTC
Knab is still experiencing issues with their mobile banking app, also impacting iDEAL availability. After periods of recovery they are currently again unavailable.
- resolved Mar 26, 2026, 05:15 PM UTC
This incident has been resolved.
iDEAL outage
Affected: iDEAL Hub
Timeline · 3 updates
- investigating Mar 25, 2026, 02:38 PM UTC
iDEAL is currently suffering from an outage. It is being investigated.
- monitoring Mar 25, 2026, 02:43 PM UTC
A solution was implemented and services are coming back up. We are monitoring for final resolution.
- resolved Mar 25, 2026, 02:45 PM UTC
This incident has been resolved.
ASN Bank issues
Affected: ASN BankRegioBank
Timeline · 2 updates
- identified Mar 20, 2026, 08:44 AM UTC
Our monitoring has detected an outage for the availability of the ASN Bank labels. Users of ASN Bank may experience issues when paying with iDEAL.
- resolved Mar 20, 2026, 09:05 AM UTC
This incident has been resolved.
Intermittent errors due to Cloudflare network issues
Timeline · 1 update
- resolved Dec 19, 2025, 06:34 PM UTC
Starting at 12:00 CET, Cloudflare suffered some intermittent network performance issues during the day. These also impacted iDEAL to some extent. Users paying with iDEAL may have have observed unexpected errors. Cloudflare has reported a fix was implemented.
iDEAL outage due to generic Cloudflare issues
Affected: ABN Amro
Timeline · 2 updates
- identified Dec 05, 2025, 09:00 AM UTC
Due to a broad Cloudflare incident, there was an iDEAL unavailability affecting all banks
- resolved Dec 05, 2025, 09:15 AM UTC
This incident was resolved. Availability is back to normal.
Rabobank iDEAL issues
Affected: Rabobank
Timeline · 2 updates
- identified Dec 01, 2025, 02:39 PM UTC
Our monitoring has detected an issue with the availability of Rabobank. Users of Rabobank could experience issues when paying with iDEAL.
- resolved Dec 01, 2025, 02:42 PM UTC
This incident was resolved. Availability is back to normal.
ASN Bank/Regiobank recurring issues
Affected: ASN BankRegioBank
Timeline · 3 updates
- identified Nov 24, 2025, 10:07 AM UTC
The outage at the ASN Bank labels has reoccurred. Users of ASN Bank and RegioBank may again experience issues when paying with iDEAL.
- monitoring Nov 24, 2025, 10:37 AM UTC
We are observing a recovery of services for the ASN bank and are monitoring for resolution confirmation.
- resolved Nov 24, 2025, 11:07 AM UTC
This incident has been resolved.
ASN Bank/Regiobank issues
Affected: ASN BankRegioBank
Timeline · 3 updates
- identified Nov 24, 2025, 09:26 AM UTC
The ASN Bank labels of ASN Bank (including former SNS) and RegioBank are currently experiencing generic online banking issues, which also impact iDEAL. Users of ASN Bank and RegioBank may experience issues when paying with iDEAL.
- monitoring Nov 24, 2025, 09:50 AM UTC
iDEAL services for the ASN Bank labels have seemingly recovered. We are monitoring for final resolution confirmation.
- resolved Nov 24, 2025, 09:59 AM UTC
This incident has been resolved.
iDEAL issues
Affected: ASN BankINGRabobankRegioBankTriodos Bank
Timeline · 6 updates
- identified Nov 10, 2025, 10:41 AM UTC
Our monitoring has detected an issue with the availability of Rabobank. Users of Rabobank could experience issues when paying with iDEAL.
- identified Nov 10, 2025, 10:46 AM UTC
Multiple Issuers are affected by this issue that is caused by iDEAL Hub. It is being investigated
- identified Nov 10, 2025, 10:53 AM UTC
Also Triodos is affected according to our monitoring. A fix at iDEAL is applied, services should come back afterwards.
- identified Nov 10, 2025, 11:03 AM UTC
Also ASN Bank and RegioBank are affected
- identified Nov 10, 2025, 11:18 AM UTC
The previous fix did not provide the desired results. The exact root cause has now been found, though, and a new fix is being applied.
- resolved Nov 10, 2025, 11:28 AM UTC
This incident was resolved. Availability is back to normal.
iDEAL issues impacting several Issuers
Affected: INGRabobank
Timeline · 4 updates
- identified Nov 05, 2025, 10:02 AM UTC
Our monitoring has detected an issue with the availability of Rabobank. Users of Rabobank could experience issues when paying with iDEAL.
- identified Nov 05, 2025, 10:09 AM UTC
The issue is caused by a bug on the side of iDEAL Hub and impacts more Issuers besides Rabobank, of which at least also ING. We are working on a fix.
- identified Nov 05, 2025, 10:10 AM UTC
We are continuing to work on a fix for this issue.
- resolved Nov 05, 2025, 10:22 AM UTC
This issue was resolved centrally at around 11:20. The iDEAL services then recovered per bank, with the last bank recovering at around 11:45.
ASN/Regiobank issues
Affected: ASN BankRegioBank
Timeline · 5 updates
- identified Nov 04, 2025, 04:08 PM UTC
Our monitoring has detected a possible issue with the availability of ASN Bank (including former SNS) and RegioBank. Users of these banks may experience issues when paying with iDEAL. It is caused by a larger more generic outage at Volksbank, also impacting iDEAL payments
- monitoring Nov 04, 2025, 04:13 PM UTC
It looks like the issue is resolved. iDEAL payments for ASN Bank and RegioBank are successfully processed.
- identified Nov 04, 2025, 04:26 PM UTC
It looks like the issue has reoccured after a short period of recovery. iDEAL payments at ASN Bank and RegioBank are again not processing correctly. Users of these banks will again experience issues paying with IDEAL
- monitoring Nov 04, 2025, 04:42 PM UTC
The iDEAL services of ASN Bank and RegioBank seem to be operational again. We keep monitoring for final confirmation.
- resolved Nov 04, 2025, 04:52 PM UTC
This incident has been resolved.
Delays in communication of Expired status
Timeline · 1 update
- resolved Oct 28, 2025, 03:47 PM UTC
There was a minor disruption around 15:30 causing the communication of mainly Expired iDEAL statuses to Acquirers to be delayed. It was resolved at +/- 16:15 and the maximum delay was up to +/- 1 hour.
ASN, Regiobank iDEAL experiencing issues
Affected: ASN BankRegioBank
Timeline · 2 updates
- identified Oct 28, 2025, 08:19 AM UTC
Our monitoring has detected a possible issue with the availability of the Volksbank labels of ASN (including former SNS) and RegioBank. Users of ASN and RegioBank may experience issues when paying with iDEAL. It is caused by a more generic online/mobile banking issue at ASN/RegioBank that also impacts iDEAL
- resolved Oct 28, 2025, 09:05 AM UTC
This incident has been resolved.
Knab iDEAL issues
Timeline · 1 update
- resolved Oct 27, 2025, 08:23 AM UTC
Knab experienced generic issues that also impacted iDEAL between 12:30 and 14:30.
iDEAL partly disrupted
Timeline · 1 update
- resolved Oct 24, 2025, 07:40 AM UTC
Between +/-5:30 and +/- 8:30 there have been intermittent disruptions and performance issues impacting part of the iDEAL transactions. Users may have experienced issues when paying with iDEAL during this period.
Revolut iDEAL issues
Affected: Revolut
Timeline · 2 updates
- identified Sep 30, 2025, 12:01 PM UTC
Our monitoring has detected an issue with the availability of Revolut. Users of Revolut may experience issues when paying with iDEAL.
- resolved Sep 30, 2025, 12:11 PM UTC
This incident has been resolved.
Revolut iDEAL outage
Timeline · 1 update
- resolved Sep 26, 2025, 08:06 AM UTC
Revolut had an iDEAL outage between +/- 14:15 and 14:50. Users of Revolut may have experienced issues when paying with iDEAL.
ASN Bank iDEAL outage (maintenance)
Timeline · 1 update
- resolved Sep 24, 2025, 01:47 PM UTC
Due to maintenance (which was unannounced) ASN Bank users could not pay with iDEAL between 1:05 and 1:35 CEST.