HubSpot Outage History

HubSpot is up right now

HubSpot had 46 outages in the last 2 years totaling 80h 24m of downtime — averaging 1.9 incidents per month.

There were 46 HubSpot outages since July 10, 2025 totaling 80h 24m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.hubspot.com

Notice January 15, 2026

Marketing email editor and page editor not loading

Detected by Pingoru
Jan 15, 2026, 05:47 AM UTC
Resolved
Jan 15, 2026, 07:06 AM UTC
Duration
1h 19m
Affected: Marketing ToolsWebsite
Timeline · 3 updates
  1. identified Jan 15, 2026, 05:47 AM UTC

    We've identified the issue that caused marketing tools to be partially unavailable in North America, Europe since 05:25 AM (UTC +00:00). We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

  2. investigating Jan 15, 2026, 06:19 AM UTC

    We are investigating an issue impacting content tools, marketing tools. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

  3. resolved Jan 15, 2026, 07:06 AM UTC

    Between 05:25 AM (UTC +00:00) and 07:00 AM (UTC +00:00), some customers in North America, Europe experienced issues with content tools, marketing tools. This was caused by a load balancer impairment. As of 07:00 AM (UTC +00:00), our content tools, marketing tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Read the full incident report →

Notice January 12, 2026

Investigating with issue scheduling marketing emails and cancelling marketing emails that’ve been scheduled

Detected by Pingoru
Jan 12, 2026, 10:18 PM UTC
Resolved
Jan 12, 2026, 11:47 PM UTC
Duration
1h 28m
Affected: Marketing ToolsChat & Automation
Timeline · 4 updates
  1. investigating Jan 12, 2026, 10:18 PM UTC

    We are investigating an issue impacting marketing emails. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

  2. identified Jan 12, 2026, 10:35 PM UTC

    We estimate that we will restore service in the next hour. We are mitigating impact from a database impairment which we believe is caused by resource exhaustion. We are scaling the system. We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.

  3. monitoring Jan 12, 2026, 10:46 PM UTC

    We've addressed the issue that caused marketing emails to be partially unavailable in North America, Europe, the Asian Pacific since 03:39 PM (UTC -05:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.

  4. resolved Jan 12, 2026, 11:47 PM UTC

    Between 03:39 PM (UTC -05:00) and 06:40 PM (UTC -05:00), a small number of customers in all affected regions experienced issues with marketing emails. This was caused by a database impairment. As of 06:40 PM (UTC -05:00), our marketing emails are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Read the full incident report →

Notice December 5, 2025

HubSpot is currently unavailable for all customers.

Detected by Pingoru
Dec 05, 2025, 09:09 AM UTC
Resolved
Dec 05, 2025, 09:33 AM UTC
Duration
23m
Affected: CRMMarketing ToolsWebsiteSales ToolsService ToolsChat & AutomationReportsHubSpot APIsIntegrationsMobileDeveloper Tools
Timeline · 3 updates
  1. investigating Dec 05, 2025, 09:09 AM UTC

    HubSpot is currently unavailable for all users due to a Cloudflare outage - https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q We are working with Cloudflare to resolve the issue, and we'll update this page when we have more information. We will be back with an update within 30 minutes.

  2. monitoring Dec 05, 2025, 09:20 AM UTC

    Cloudflare has addressed the issue that prevented HubSpot from loading beginning at 3:55 AM EST (UTC -05:00) on Dec 5, 2025. We're monitoring performance closely to ensure the software recovers properly. We will be back with an update within 15 minutes.

  3. resolved Dec 05, 2025, 09:33 AM UTC

    Between 04:55 PM (UTC +08:00) and 05:20 PM (UTC +08:00), all customers in all regions experienced issues with all impaired tools. This was caused by a Cloudflare outage. As of 05:20 PM (UTC +08:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Read the full incident report →

Notice December 1, 2025

Setting Contacts to non-marketing on the next update date is delayed for some customers

Detected by Pingoru
Dec 01, 2025, 09:34 AM UTC
Resolved
Dec 01, 2025, 04:02 PM UTC
Duration
6h 28m
Timeline · 3 updates
  1. monitoring Dec 01, 2025, 09:34 AM UTC

    We've identified an issue that caused setting contacts to non-marketing on the next update date to be delayed in some regions since 04:05 AM (UTC +01:00). We're monitoring performance closely to ensure the tools recover properly.

  2. monitoring Dec 01, 2025, 12:37 PM UTC

    We've identified an issue that caused setting contacts to non-marketing on the next update date to be delayed in some regions since 04:05 AM (UTC +01:00). We're still monitoring performance closely to ensure the tools recover properly as we work through all affected regions.

  3. resolved Dec 01, 2025, 04:02 PM UTC

    Marketing contact updates are no longer delayed. We've identified and addressed the cause of the delays that began at 04:05 AM (UTC +01:00) on Dec 1, 2025. The issue is now fully resolved.

Read the full incident report →

Notice November 11, 2025

HubSpot tools are unavailable for some customers in Canada

Detected by Pingoru
Nov 11, 2025, 05:12 PM UTC
Resolved
Nov 11, 2025, 06:15 PM UTC
Duration
1h 2m
Timeline · 4 updates
  1. identified Nov 11, 2025, 05:12 PM UTC

    We've identified the issue that caused commerce tools, content tools, customer platform tools, hubspot APIs, marketing tools, operations tools, sales tools, service tools to be unavailable for some users hosted in Canada since 04:53 PM (UTC +00:00). We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

  2. identified Nov 11, 2025, 05:34 PM UTC

    We estimate that we will restore service in the next 30 minutes. We are mitigating impact from a service impairment which we believe is caused by a production configuration change. We are scaling the system. The information on this page reflects our understanding of the incident and impact of the time of the update. Only customers hosted in Canada are currently impacted. We will be back with an update within 30 minutes.

  3. monitoring Nov 11, 2025, 06:00 PM UTC

    We've addressed the issue that caused HubSpot tools to be partially unavailable for users hosted in Canada since 04:53 PM (UTC +00:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.

  4. resolved Nov 11, 2025, 06:15 PM UTC

    Between 04:53 PM (UTC +00:00) and 05:55 PM (UTC +00:00), some customers in Canada experienced issues with HubSpot tools. This was caused by a production configuration change. As of 05:55 PM (UTC +00:00), our HubSpot tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Read the full incident report →

Notice October 20, 2025

Multiple apps are unavailable for some customers

Detected by Pingoru
Oct 20, 2025, 08:34 AM UTC
Resolved
Oct 20, 2025, 10:45 AM UTC
Duration
2h 10m
Timeline · 6 updates
  1. investigating Oct 20, 2025, 08:34 AM UTC

    Multiple apps aren't available right now. We're investigating what's causing this issue and will update this page when we have more information. We will be back with an update within 30 minutes.

  2. investigating Oct 20, 2025, 08:46 AM UTC

    We are investigating an issue impacting multiple HubSpot apps. We are working with our cloud platform provider, AWS, to resolve it.

  3. identified Oct 20, 2025, 09:09 AM UTC

    We've identified the issue that's been preventing HubSpot software from loading since 3:42 AM EDT (UTC -04:00) on Oct 20, 2025. We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within 30 minutes.

  4. monitoring Oct 20, 2025, 09:33 AM UTC

    We've addressed the issue that prevented HubSpot from loading beginning at 3:42 AM EDT (UTC -04:00) on Oct 20, 2025. We're monitoring performance closely to ensure the software recovers properly. We will be back with an update within 30 minutes.

  5. monitoring Oct 20, 2025, 10:15 AM UTC

    We've addressed the issue that caused multiple apps to be unavailable since 3:42 AM EDT (UTC -04:00) on Oct 20, 2025. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 30 minutes.

  6. resolved Oct 20, 2025, 10:45 AM UTC

    HubSpot is now working for all users. We identified and addressed the root cause of the issue that prevented HubSpot from loading, and the issue is fully resolved. No data was lost.

Read the full incident report →

Notice October 7, 2025

Pricing page, Subscription Management, User Provision and Checkout are unavailable for some customers

Detected by Pingoru
Oct 07, 2025, 05:25 PM UTC
Resolved
Oct 07, 2025, 05:34 PM UTC
Duration
8m
Timeline · 3 updates
  1. identified Oct 07, 2025, 05:25 PM UTC

    We've identified the issue that's caused Pricing page, Subscription Management, User Provision and Checkout to be unavailable since 12:48 PM EDT (UTC -04:00) on Oct 7, 2025. We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within 30 minutes.

  2. monitoring Oct 07, 2025, 05:32 PM UTC

    We've addressed the issue that caused Pricing page, Subscription Management, User Provision and Checkout to be unavailable since 12:48 PM EDT (UTC -04:00) on Oct 7, 2025. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 15 minutes.

  3. resolved Oct 07, 2025, 05:34 PM UTC

    Pricing page, Subscription Management, User Provision and Checkout are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Pricing page, Subscription Management, User Provision and Checkout should be working properly. No data was lost.

Read the full incident report →

Notice October 7, 2025

HelpDesk and CRM are unavailable for some customers

Detected by Pingoru
Oct 07, 2025, 09:13 AM UTC
Resolved
Oct 07, 2025, 10:32 AM UTC
Duration
1h 18m
Affected: CRM
Timeline · 3 updates
  1. investigating Oct 07, 2025, 09:13 AM UTC

    HelpDesk and CRM aren't available right now. We're investigating what's causing this issue and will update this page when we have more information. We will be back with an update within 30 minutes.

  2. monitoring Oct 07, 2025, 09:39 AM UTC

    Network issues caused CRM to be unavailable from 4:43 AM EDT (UTC -04:00) on Oct 7, 2025. We're monitoring the CRM to make sure there are no further issues. We will be back with an update within an hour.

  3. resolved Oct 07, 2025, 10:32 AM UTC

    All areas are now fully accessible. This issue was the result of Cloudflare network congestion which has been resolved. The incident has been fully resolved and all areas should be working properly. No data was lost.

Read the full incident report →

Notice October 2, 2025

outbound calling is unavailable for some customers

Detected by Pingoru
Oct 02, 2025, 03:31 PM UTC
Resolved
Oct 02, 2025, 04:00 PM UTC
Duration
28m
Affected: Sales Tools
Timeline · 2 updates
  1. identified Oct 02, 2025, 03:31 PM UTC

    We've identified the issue that's caused outbound calling to be unavailable since 10:32 AM EDT (UTC -04:00) on Oct 2, 2025. We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within 3 hours.

  2. resolved Oct 02, 2025, 04:00 PM UTC

    Outbound calling is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Outbound calling should be working properly. No data was lost.

Read the full incident report →

Notice October 1, 2025

Setting Contacts to non-marketing on the next update date is delayed for some customers. We're investigating the cause of the issue.

Detected by Pingoru
Oct 01, 2025, 07:46 AM UTC
Resolved
Oct 01, 2025, 02:07 PM UTC
Duration
6h 21m
Affected: CRM
Timeline · 6 updates
  1. investigating Oct 01, 2025, 07:46 AM UTC

    We will be back with an update within 30 minutes.

  2. investigating Oct 01, 2025, 08:19 AM UTC

    Setting Contacts to non-marketing on the next update date is delayed for some customers. We're investigating the cause of the issue. We will be back with an update within 30 minutes.

  3. identified Oct 01, 2025, 08:45 AM UTC

    We've identified the cause of the delays to Contacts since 11:45 PM EDT (UTC -04:00) on Sep 30, 2025. These delays may impact marking contacts as non-marketing. Our team will update this page when more information is available. We will be back with an update within an hour.

  4. monitoring Oct 01, 2025, 09:52 AM UTC

    We've addressed the issue that was causing Contacts to not be updated and are applying the changes. We're monitoring closely to make sure all updates are completed. We will be back with an update within an hour.

  5. monitoring Oct 01, 2025, 10:52 AM UTC

    Updates are being applied and we are continuing to monitor the system closely. We will be back with an update within 3 hours.

  6. resolved Oct 01, 2025, 02:07 PM UTC

    Marketing contact updates are no longer delayed. We've identified and addressed the cause of the delays that began at 11:45 PM EDT (UTC -04:00) on Sep 30, 2025. The issue is now fully resolved.

Read the full incident report →

Notice September 26, 2025

HubSpot Application in North America was unavailable for some users

Detected by Pingoru
Sep 26, 2025, 04:50 PM UTC
Resolved
Sep 26, 2025, 04:50 PM UTC
Duration
—
Affected: CRMMarketing ToolsSales ToolsService ToolsReportsHubSpot APIsIntegrationsMobile
Timeline · 1 update
  1. resolved Sep 26, 2025, 04:50 PM UTC

    Between 12:17 PM EDT (UTC -04:00) on Sep 26, 2025 and 12:28 PM EDT (UTC -04:00) on Sep 26, 2025, some customers experienced issues with HubSpot Application in North America. This was caused by a deployment that created auto-scaling issues resulting in overloading of services. As of 12:28 PM EDT (UTC -04:00) on Sep 26, 2025, HubSpot Application in North America is working properly and the incident has been fully resolved.

Read the full incident report →

Notice September 9, 2025

Global search is unavailable for some customers

Detected by Pingoru
Sep 09, 2025, 06:46 PM UTC
Resolved
Sep 09, 2025, 07:13 PM UTC
Duration
26m
Timeline · 3 updates
  1. investigating Sep 09, 2025, 06:46 PM UTC

    Global search isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 15 minutes.

  2. investigating Sep 09, 2025, 07:06 PM UTC

    Global Search isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 15 minutes.

  3. resolved Sep 09, 2025, 07:13 PM UTC

    Global Search is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Global Search should be working properly. No data was lost.

Read the full incident report →

Notice August 29, 2025

Some HubSpot features are unavailable for some customers

Detected by Pingoru
Aug 29, 2025, 06:49 AM UTC
Resolved
Aug 29, 2025, 08:20 AM UTC
Duration
1h 30m
Affected: CRMMarketing ToolsSales ToolsService ToolsChat & AutomationReportsHubSpot APIs
Timeline · 5 updates
  1. investigating Aug 29, 2025, 06:49 AM UTC

    Some HubSpot features aren't available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

  2. identified Aug 29, 2025, 07:02 AM UTC

    We've identified the issue that's caused some features to be unavailable since 1:00 AM EDT (UTC -04:00) on Aug 29, 2025. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

  3. monitoring Aug 29, 2025, 07:25 AM UTC

    We've addressed the issue that caused some HubSpot features to be unavailable since 1:00 AM EDT (UTC -04:00) on Aug 29, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

  4. monitoring Aug 29, 2025, 07:54 AM UTC

    We've addressed the issue that caused some HubSpot features to be unavailable since 1:00 AM EDT (UTC -04:00) on Aug 29, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

  5. resolved Aug 29, 2025, 08:20 AM UTC

    All HubSpot features are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and all features should be working properly. No data was lost.

Read the full incident report →

Notice August 21, 2025

HubSpot is currently delayed for some customers

Detected by Pingoru
Aug 21, 2025, 08:02 PM UTC
Resolved
Aug 21, 2025, 08:02 PM UTC
Duration
—
Affected: CRMMarketing ToolsWebsiteSales ToolsService ToolsChat & AutomationReportsHubSpot APIsIntegrationsMobileDeveloper Tools
Timeline · 4 updates
  1. identified Aug 21, 2025, 06:58 PM UTC

    HubSpot is currently delayed for some customers. We are working with our content delivery network provider, Cloudflare, to resolve it. More updates: https://www.cloudflarestatus.com/incidents/d9n3g1vnxdd2 Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

  2. identified Aug 21, 2025, 07:32 PM UTC

    HubSpot is currently delayed for some customers. We are continuing to work with our content delivery network provider, Cloudflare, to resolve it. More updates: https://www.cloudflarestatus.com/incidents/d9n3g1vnxdd2 Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

  3. monitoring Aug 21, 2025, 07:55 PM UTC

    We've addressed the issue that was causing HubSpot to be slow for some customers. We're monitoring the system closely to ensure all tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 15 minutes.

  4. resolved Aug 21, 2025, 08:02 PM UTC

    HubSpot is no longer experiencing delays. We've identified and addressed the cause of the delays. The issue is now fully resolved.

Read the full incident report →

Notice August 7, 2025

HubSpot was unavailable for all customers.

Detected by Pingoru
Aug 07, 2025, 06:10 PM UTC
Resolved
Aug 07, 2025, 06:17 PM UTC
Duration
6m
Affected: CRMMarketing ToolsWebsiteSales ToolsService ToolsReports
Timeline · 3 updates
  1. monitoring Aug 07, 2025, 06:10 PM UTC

    We've addressed the issue that prevented HubSpot from loading beginning at 1:55 PM EDT (UTC -04:00) on Aug 7, 2025. We're monitoring performance closely to ensure the software recovers properly. We will be back with an update within 15 minutes.

  2. monitoring Aug 07, 2025, 06:12 PM UTC

    We've addressed the issue that prevented HubSpot from loading beginning at 1:55 PM EDT (UTC -04:00) on Aug 7, 2025. We're monitoring performance closely to ensure the software recovers properly. We will be back with an update within 15 minutes.

  3. resolved Aug 07, 2025, 06:17 PM UTC

    HubSpot is now working for all users. We identified and addressed the root cause of the issue that prevented HubSpot from loading, and the issue is fully resolved. No data was lost. A detailed postmortem is available at https://product.hubspot.com/blog/incident-report-august-7th-2025

Read the full incident report →

Notice August 1, 2025

Deals is unavailable for some customers

Detected by Pingoru
Aug 01, 2025, 04:55 PM UTC
Resolved
Aug 01, 2025, 05:08 PM UTC
Duration
13m
Affected: CRM
Timeline · 2 updates
  1. investigating Aug 01, 2025, 04:55 PM UTC

    Deals isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 15 minutes.

  2. resolved Aug 01, 2025, 05:08 PM UTC

    Deals is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Deals should be working properly. No data was lost.

Read the full incident report →

Notice July 30, 2025

North America email delivery is unavailable for some customers

Detected by Pingoru
Jul 30, 2025, 03:38 PM UTC
Resolved
Jul 30, 2025, 04:20 PM UTC
Duration
41m
Affected: Marketing Tools
Timeline · 3 updates
  1. investigating Jul 30, 2025, 03:38 PM UTC

    North America email delivery isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

  2. monitoring Jul 30, 2025, 04:09 PM UTC

    We've addressed the issue that caused email delivery to be unavailable since 11:03 AM EDT (UTC -04:00) on Jul 30, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

  3. resolved Jul 30, 2025, 04:20 PM UTC

    North America email delivery is now fully operational. During the incident, email delivery may have been delayed for up to an hour for some customers. We've identified and addressed the root cause of the issue. No data was lost.

Read the full incident report →

Notice July 24, 2025

Contacts Search is unavailable for some customers

Detected by Pingoru
Jul 24, 2025, 08:27 PM UTC
Resolved
Jul 24, 2025, 08:57 PM UTC
Duration
29m
Affected: CRM
Timeline · 4 updates
  1. identified Jul 24, 2025, 08:27 PM UTC

    We've identified the issue that's caused Contacts Search to be unavailable since 3:49 PM EDT (UTC -04:00) on Jul 24, 2025. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 15 minutes.

  2. monitoring Jul 24, 2025, 08:36 PM UTC

    We've addressed the issue that caused Contacts Search to be unavailable since 3:49 PM EDT (UTC -04:00) on Jul 24, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 15 minutes.

  3. monitoring Jul 24, 2025, 08:51 PM UTC

    We've addressed the issue that caused Contacts Search to be unavailable since 3:49 PM EDT (UTC -04:00) on Jul 24, 2025. We're continuing to monitor performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

  4. resolved Jul 24, 2025, 08:57 PM UTC

    Contacts Search is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Contacts Search should be working properly. No data was lost.

Read the full incident report →

Notice July 23, 2025

Some HubDB tables are unavailable for some customers

Detected by Pingoru
Jul 23, 2025, 01:11 AM UTC
Resolved
Jul 23, 2025, 06:33 PM UTC
Duration
17h 22m
Affected: Website
Timeline · 5 updates
  1. identified Jul 23, 2025, 01:11 AM UTC

    We've identified the issue that's caused HubDB to be unavailable for some customers since 11:12 AM EDT (UTC -04:00) on Jul 22, 2025. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within an hour.

  2. identified Jul 23, 2025, 02:35 AM UTC

    We've identified the issue that's caused HubDB to be unavailable since 11:12 AM EDT (UTC -04:00) on Jul 22, 2025. We expect the tables to be fully restored late on Jul 23, 2025. Only customers hosted in North America are currently impacted.

  3. identified Jul 23, 2025, 03:00 PM UTC

    We've identified the issue that's caused HubDB to be unavailable since 11:12 AM EDT (UTC -04:00) on Jul 22, 2025. We have partially restored the tables and expect to complete restoration over the the day. Only customers hosted in North America are currently impacted.

  4. monitoring Jul 23, 2025, 04:32 PM UTC

    We've addressed the issue that caused HubDB to be unavailable since 11:12 AM EDT (UTC -04:00) on Jul 22, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 3 hours.

  5. resolved Jul 23, 2025, 06:33 PM UTC

    HubDB is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and HubDB should be working properly. No data was lost.

Read the full incident report →