HubSpot incident
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HubSpot experienced a notice incident on January 15, 2026 affecting Marketing Tools and Website, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 15, 2026, 05:47 AM UTC
We've identified the issue that caused marketing tools to be partially unavailable in North America, Europe since 05:25 AM (UTC +00:00). We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
- investigating Jan 15, 2026, 06:19 AM UTC
We are investigating an issue impacting content tools, marketing tools. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Jan 15, 2026, 07:06 AM UTC
Between 05:25 AM (UTC +00:00) and 07:00 AM (UTC +00:00), some customers in North America, Europe experienced issues with content tools, marketing tools. This was caused by a load balancer impairment. As of 07:00 AM (UTC +00:00), our content tools, marketing tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.