HubSpot Outage History

HubSpot is up right now

HubSpot had 44 outages in the last 2 years totaling 248h 10m of downtime — averaging 1.8 incidents per month.

There were 44 HubSpot outages since October 7, 2025 totaling 248h 10m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.hubspot.com

Notice September 24, 2026

The Salesforce integration is unavailable for some customers

Detected by Pingoru
Sep 24, 2026, 02:08 PM UTC
Resolved
Sep 24, 2026, 09:26 PM UTC
Duration
7h 18m
Affected: Integrations
Timeline · 6 updates
  1. identified Sep 24, 2026, 02:08 PM UTC

    We have identified an issue with our Salesforce integration. Some customers may find that their integration has been unexpectedly disconnected and is temporarily unavailable in the App Marketplace. We're actively investigating the cause and working to restore full functionality.

  2. identified Sep 24, 2026, 03:05 PM UTC

    We have identified the issue with our Salesforce integration causing it to be unavailable for some customers since 9:26AM EST today. We're addressing the cause of this issue and expect all data to refresh once back online. We will be back with an update within 1 hour.

  3. identified Sep 24, 2026, 03:46 PM UTC

    We have identified the issue with our Salesforce integration. We are continuing to work on addressing the cause and restore full functionality. We will be back with an update within 30 minutes.

  4. identified Sep 24, 2026, 05:05 PM UTC

    We have identified the issue with our Salesforce integration. We are continuing to work on restoring full functionality.

  5. identified Sep 24, 2026, 08:07 PM UTC

    We have identified the issue with our Salesforce integration. We continue working to restore full functionality. We will be back with an update within an hour. The information on this page reflects our understanding of the incident and impact at the time of the update.

  6. resolved Sep 24, 2026, 09:26 PM UTC

    Between 09:26 AM EDT (UTC -04:00) and 05:21 PM EDT, some customers in North America, Europe, the Asian Pacific experienced issues with our Salesforce integration. This was caused by a bad system configuration change. As of 05:21 PM EDT, our systems are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Read the full incident report →

Notice September 23, 2026

Some HubSpot tools may be unavailable for some users

Detected by Pingoru
Sep 23, 2026, 03:05 PM UTC
Resolved
Sep 23, 2026, 03:17 PM UTC
Duration
12m
Timeline · 2 updates
  1. investigating Sep 23, 2026, 03:05 PM UTC

    We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

  2. resolved Sep 23, 2026, 03:17 PM UTC

    Between 10:37 AM EDT (UTC -04:00) and 10:53 AM EDT (UTC -04:00), many customers in all affected regions experienced issues with sales tools. This was caused by a server impairment. As of 10:53 AM EDT (UTC -04:00), our sales tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Read the full incident report →

Notice September 4, 2026

HubSpot is experiencing issues in the EU

Detected by Pingoru
Sep 04, 2026, 08:24 AM UTC
Resolved
Sep 04, 2026, 09:44 AM UTC
Duration
1h 19m
Affected: Reports
Timeline · 3 updates
  1. identified Sep 04, 2026, 08:24 AM UTC

    HubSpot's reporting service and dashboards are unable to access some data in the EU. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

  2. monitoring Sep 04, 2026, 09:14 AM UTC

    Snowflake's outage has been resolved and our reporting and dashboards are now functioning correctly. We're continuing to monitor the situation to ensure it remains stable.

  3. resolved Sep 04, 2026, 09:44 AM UTC

    We're satisfied that the Snowflake outage has been resolved. All HubSpot's reporting and dashboards are working as expected.

Read the full incident report →

Notice August 21, 2026

Some Workflow actions may currently be delayed.

Detected by Pingoru
Aug 21, 2026, 09:57 AM UTC
Resolved
Aug 21, 2026, 12:27 PM UTC
Duration
2h 29m
Timeline · 6 updates
  1. investigating Aug 21, 2026, 09:57 AM UTC

    Some Workflow actions have been delayed in North America since 08:45 AM GMT+1 (UTC +01:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

  2. investigating Aug 21, 2026, 10:12 AM UTC

    Some Workflow actions have been delayed in accounts hosted in North America since 08:45 AM GMT+1 (UTC +01:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

  3. investigating Aug 21, 2026, 10:48 AM UTC

    Some Workflow Actions have been delayed in accounts hosted in North America since 08:45 AM GMT+1 (UTC +01:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

  4. identified Aug 21, 2026, 11:26 AM UTC

    We have Identified the root cause leading to some workflow actions being delayed in accounts hosted in North America since 08:45 AM GMT+1 (UTC +01:00). We are scaling the system to mitigate impact and engineers are working diligently to resolve the issue and process all delayed actions. We will be back with an update within 30 minutes.

  5. monitoring Aug 21, 2026, 12:09 PM UTC

    We've addressed the issue that caused some workflow actions to be delayed in accounts hosted in North America since 08:45 AM GMT+1 (UTC +01:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.

  6. resolved Aug 21, 2026, 12:27 PM UTC

    Between 08:45 AM GMT+1 (UTC +01:00) and 02:30 PM GMT+1 (UTC +01:00), some customers in North America experienced issues with workflow actions. This was caused by a data integrity issue. As of 02:30 PM GMT+1 (UTC +01:00), our workflow actions are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Read the full incident report →

Notice July 28, 2026

Event ingestion and retrieval delays for some North America customers

Detected by Pingoru
Jul 28, 2026, 05:41 PM UTC
Resolved
Jul 28, 2026, 07:40 PM UTC
Duration
1h 59m
Affected: Chat & Automation
Timeline · 2 updates
  1. monitoring Jul 28, 2026, 05:41 PM UTC

    We’ve addressed the issue that caused event ingestion and retrieval delays for some customers in North America since 7:41 AM PDT (UTC -07:00). Real-time processing has resumed, and all queued events are now persisted and published. Some downstream tools, including Automation/Workflow, may take a little more time to fully reflect the recovered state. We’re continuing to monitor stability closely. The information on this page reflects our understanding of the incident and impact at the time of the update.

  2. resolved Jul 28, 2026, 07:40 PM UTC

    Between 07:41 AM PDT (UTC -07:00) and 12:37 PM PDT (UTC -07:00), some customers in North America experienced event ingestion and retrieval delays affecting Segments, Workflows, Timeline Events, and Report processing. This was caused by an underlying database infrastructure issue that increased read and write latency. As of 12:37 PM PDT (UTC -07:00), our affected tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

Read the full incident report →

Notice July 14, 2026

Performance Degradation (Latin America Region)

Detected by Pingoru
Jul 14, 2026, 04:42 PM UTC
Resolved
Jul 14, 2026, 04:42 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 14, 2026, 04:42 PM UTC

    We have resolved a performance issue that was causing elevated latency for some users in Latin American regions between July 3rd and July 14th, 2026. Our infrastructure team identified the root cause and the network routing configuration has been corrected. Traffic has been restored to the optimal path and performance has returned to expected levels. We sincerely apologize for the inconvenience and thank you for your patience.

Read the full incident report →

Notice July 14, 2026

Content previews are unavailable for some customers in North America

Detected by Pingoru
Jul 14, 2026, 04:31 PM UTC
Resolved
Jul 21, 2026, 05:50 PM UTC
Duration
7d 1h
Affected: Marketing ToolsWebsite
Timeline · 2 updates
  1. identified Jul 14, 2026, 04:31 PM UTC

    Content previews are not loading for some customers in North America. This issue is limited to customers with certain internet providers. We are working with those third-party providers to fix the issue. As a workaround, we recommend: - Using a different Wi-Fi or internet connection (e.g. mobile hotspot) - Checking your internet service provider security settings or contacting your internet service provider to unblock hubspotpreview-na2.com The information on this page reflects our understanding of the incident and impact at the time of the update.

  2. resolved Jul 21, 2026, 05:50 PM UTC

    Some customers in North America experienced issues with Content previews. This was caused by hubspotpreview-na2.com being blocked by some internet providers. As of 06:40 PM GMT+1 (UTC +01:00), our preview domain is loading correctly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Read the full incident report →

Notice June 25, 2026

HubSpot is unavailable for some customers

Detected by Pingoru
Jun 25, 2026, 02:11 PM UTC
Resolved
Jun 25, 2026, 02:19 PM UTC
Duration
8m
Timeline · 2 updates
  1. identified Jun 25, 2026, 02:11 PM UTC

    We've identified the issue that's caused brah to be unavailable since 10:10 AM EDT (UTC -04:00) on Jun 25, 2026. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America and Asia Pacific are currently impacted. We will be back with an update within 30 minutes.

  2. resolved Jun 25, 2026, 02:19 PM UTC

    Between 10:10 AM (UTC -04:00) and 10:15 AM, a status page was open to indicate issues with HubSpot, but no services were impaired. HubSpot is working properly and the incorrect status page will be removed. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Read the full incident report →

Notice May 12, 2026

HubSpot may be unavailable for some users

Detected by Pingoru
May 12, 2026, 01:57 PM UTC
Resolved
May 12, 2026, 02:55 PM UTC
Duration
58m
Timeline · 2 updates
  1. investigating May 12, 2026, 01:57 PM UTC

    We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

  2. resolved May 12, 2026, 02:55 PM UTC

    Between 02:47 PM (UTC +01:00) and 03:15 PM (UTC +01:00), some customers in all affected regions experienced issues with all impaired tools. This was caused by a database impairment. As of 03:15 PM (UTC +01:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Read the full incident report →

Notice May 8, 2026

HubSpot is experiencing a regional degradation causing issues with loading related to an AWS outage

Detected by Pingoru
May 08, 2026, 01:36 AM UTC
Resolved
May 08, 2026, 03:14 AM UTC
Duration
1h 37m
Timeline · 3 updates
  1. identified May 08, 2026, 01:36 AM UTC

    We are experiencing degradation in portals in the U.S. which we believe is related to AWS outage. We are working with AWS to resolve the issue. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

  2. identified May 08, 2026, 02:07 AM UTC

    We are experiencing degradation in portals in the U.S. which is related to AWS outage. We are working with AWS on the full resolution. We will be back with an update within 30 minutes The information on this page reflects our understanding of the incident and impact at the time of the update.

  3. resolved May 08, 2026, 03:14 AM UTC

    Between 05:23 PM (UTC -07:00) and 07:56 PM (UTC -07:00), HubSpot experienced degradation in portals in the U.S. . This was related to an AWS outage. HubSpot is now working properly and the incident has been resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update

Read the full incident report →

Notice May 1, 2026

Intermittent DMARC failures for messages to Microsoft-hosted inboxes

Detected by Pingoru
May 01, 2026, 03:52 PM UTC
Resolved
May 02, 2026, 07:31 PM UTC
Duration
1d 3h
Timeline · 3 updates
  1. monitoring May 01, 2026, 03:52 PM UTC

    In April, some customers may have experienced intermittent DMARC failures on messages to Microsoft-hosted inboxes. Impact was most visible for senders with a DMARC policy of p=reject or p=quarantine. The root cause was related to how certain email headers were being handled. We have implemented a fix and will continue to monitor closely. While there may still be some residual impact to messages as outstanding retries and queue delays clear over the next ~72 hours, we expect impact to remain limited.

  2. monitoring May 01, 2026, 04:34 PM UTC

    In April, some customers may have experienced intermittent DMARC failures on messages to Microsoft-hosted inboxes. Impact was most visible for senders with a DMARC policy of p=reject or p=quarantine. The root cause was related to how certain email headers were being handled. We have implemented a fix and will continue to monitor closely. While there may still be some residual impact to messages with elongated headers and as outstanding retries and queue delays clear over the next ~72 hours, we expect impact to remain limited.

  3. resolved May 02, 2026, 07:31 PM UTC

    HubSpot has continued to monitor the fix and believe we have addressed the underlying issue. Some messages deployed before May 1, 5 pm EDT may still experience delayed deliveries or failures over the next ~48 hours as retries and queues fully clear.

Read the full incident report →

Notice April 30, 2026

Workflows Outage

Detected by Pingoru
Apr 30, 2026, 01:59 PM UTC
Resolved
Apr 30, 2026, 02:44 PM UTC
Duration
44m
Timeline · 2 updates
  1. investigating Apr 30, 2026, 01:59 PM UTC

    We are investigating an issue impacting Workflows. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

  2. resolved Apr 30, 2026, 02:44 PM UTC

    Between 9:45 AM EDT (UTC -04:00) on Apr 30, 2026 and 10:30 AM EDT (UTC -04:00) on Apr 30, 2026, some customers experienced errors when creating or updating workflows. The root cause has been resolved, and no data was lost. We apologize for any inconvenience and appreciate your patience as we resolved the issue.

Read the full incident report →

Notice April 29, 2026

HubSpot is experiencing issues publishing Instagram posts

Detected by Pingoru
Apr 29, 2026, 08:02 PM UTC
Resolved
Apr 30, 2026, 03:10 PM UTC
Duration
19h 8m
Affected: Marketing Tools
Timeline · 3 updates
  1. identified Apr 29, 2026, 08:02 PM UTC

    We estimate that we will restore service in the next several days. We are mitigating impact from an issue with a third-party integration, and monitoring the situation closely. If you have trouble posting, please retry or post directly on Instagram. We will be back with an update within 6 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.

  2. monitoring Apr 30, 2026, 02:15 AM UTC

    We have mitigated an issue with publishing of some Instagram posts since April 23. We're monitoring performance closely to make sure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.

  3. resolved Apr 30, 2026, 03:10 PM UTC

    Between April 23 and April 29, some customers in experienced issues with publishing Instagram posts. This was caused by an integration issue. As of April 29 6:17 PM, our social publishing tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Read the full incident report →

Notice April 21, 2026

Some automation and workflow actions are delayed

Detected by Pingoru
Apr 21, 2026, 03:25 PM UTC
Resolved
Apr 21, 2026, 07:37 PM UTC
Duration
4h 12m
Affected: CRMMarketing ToolsChat & Automation
Timeline · 3 updates
  1. monitoring Apr 21, 2026, 03:25 PM UTC

    We've addressed the issue that caused workflow execution delays in North America since 08:57 AM EST. We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.

  2. monitoring Apr 21, 2026, 06:33 PM UTC

    We've addressed the issue that caused workflows and automation to be delayed in North America since 09:22 AM EST. We're monitoring performance closely to ensure the tools recover properly. Some email workflow actions continue to be delayed up to 6 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.

  3. resolved Apr 21, 2026, 07:37 PM UTC

    Between 08:57 AM EST and 3:34 PM EST some customers in North America experienced issues with workflow and automation delays. This was caused by an issue processing a small subset of actions causing a backlog in the processing. As of 3:34 PM EST, our systems are working properly and the incident has been fully resolved. We are continuing to monitor for further impact. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Read the full incident report →

Notice April 16, 2026

We are experiencing issues with quote generation from deal records. Users can still create quotes via the quotes page directly.

Detected by Pingoru
Apr 16, 2026, 03:16 PM UTC
Resolved
Apr 16, 2026, 03:36 PM UTC
Duration
19m
Affected: CRMSales Tools
Timeline · 3 updates
  1. investigating Apr 16, 2026, 03:16 PM UTC

    We are investigating an issue impacting sales tools. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

  2. identified Apr 16, 2026, 03:31 PM UTC

    We have identified an issue impacting quote generation from deal records. Users can still create quotes from the quote index page. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

  3. resolved Apr 16, 2026, 03:36 PM UTC

    Between 10:56 AM (UTC -04:00) and 11:30 AM (UTC -04:00), many customers in all affected regions experienced issues with generating quotes from deal records. As of 11:30 AM (UTC -04:00), quote generation is working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Read the full incident report →

Notice April 9, 2026

Activities and Events features are currently impaired for some customers

Detected by Pingoru
Apr 09, 2026, 02:50 PM UTC
Resolved
Apr 09, 2026, 04:53 PM UTC
Duration
2h 2m
Affected: CRMReports
Timeline · 3 updates
  1. monitoring Apr 09, 2026, 02:50 PM UTC

    We’ve identified the issue that is causing impairments in Activities and Events features beginning at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026. We’re addressing the cause of this issue. Only customers hosted in North America are currently impacted. We will be back with an update within an hour.

  2. monitoring Apr 09, 2026, 03:53 PM UTC

    We've addressed the issue that was causing Activity and Event feature impariment starting at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026. We're monitoring the tools closely to ensure all processes recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within an hour.

  3. resolved Apr 09, 2026, 04:53 PM UTC

    Activity and Event features are no longer experiencing impairments. We've identified and addressed the cause of the delays that began at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026 as a problem with a database configuration. The issue is now fully resolved.

Read the full incident report →

Notice April 8, 2026

Activity and Event Reads Impaired

Detected by Pingoru
Apr 08, 2026, 08:51 PM UTC
Resolved
Apr 08, 2026, 08:51 PM UTC
Duration
—
Affected: CRMSales ToolsService Tools
Timeline · 1 update
  1. resolved Apr 08, 2026, 08:51 PM UTC

    Between 04:35 PM (UTC -04:00) and 04:50 PM (UTC -04:00), some customers in North America experienced issues with event processing delays. This was caused by a server impairment. As of 04:50 PM (UTC -04:00), event processing is working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Read the full incident report →

Notice April 8, 2026

"HubSpot Error: Unable to Create New Companies Due to Domain Entry Issue"

Detected by Pingoru
Apr 08, 2026, 03:54 PM UTC
Resolved
Apr 08, 2026, 03:54 PM UTC
Duration
—
Affected: CRMSales Tools
Timeline · 1 update
  1. resolved Apr 08, 2026, 03:54 PM UTC

    Between 10:55 AM (UTC -04:00) and 11:28 PM (UTC -04:00), some customers in all affected regions experienced issues with company record creation. This was caused by bad deploy which has been rolled back. As of 11:28 PM (UTC -04:00), company record creation is working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Read the full incident report →

Notice April 7, 2026

High ingestion latency for UnifiedEvents

Detected by Pingoru
Apr 07, 2026, 03:24 PM UTC
Resolved
Apr 07, 2026, 04:48 PM UTC
Duration
1h 23m
Timeline · 5 updates
  1. investigating Apr 07, 2026, 03:24 PM UTC

    We are currently experiencing delays with data processing and page performance. Some users may notice that updates are delayed by up to 30 minutes and pages are loading slower than expected. We are investigating the cause and will provide updates shortly.

  2. investigating Apr 07, 2026, 03:39 PM UTC

    Events processing in HubSpot is experiencing delays of up to 30 minutes in North America since 10:00 AM (UTC -04:00). This may impact tools such as Automation/Workflow triggers, CRM Events Timeline, Reporting, and Frontend dashboard components in HubSpot We are investigating the cause and will update this page when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

  3. investigating Apr 07, 2026, 04:12 PM UTC

    We are continuing to investigate events processing delays in HubSpot in North America. In order to alleviate downstream processing bottlenecks List Segmentation updates may be delayed. The information on this page reflects our understanding of the incident and impact at the time of the update.

  4. monitoring Apr 07, 2026, 04:23 PM UTC

    We've addressed the issue that caused event processing to be delayed in North America since 10:00 AM (UTC -04:00). The issue has been isolated to List Segmentation processing which is still delayed, but recovering. We're monitoring performance closely to ensure all tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.

  5. resolved Apr 07, 2026, 04:48 PM UTC

    Between 10:00 AM (UTC -04:00) and 12:45 PM (UTC -04:00), some customers in North America experienced delays with event processing. This was caused by a server impairment. As of 12:45 PM (UTC -04:00), event processing is restored and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Read the full incident report →

Notice April 6, 2026

"SSO Login Failure: Team Members Encounter 'portal_not_configured' Error on HubSpot Access"

Detected by Pingoru
Apr 06, 2026, 06:59 PM UTC
Resolved
Apr 06, 2026, 07:08 PM UTC
Duration
8m
Affected: CRMMarketing ToolsWebsiteSales ToolsService ToolsChat & AutomationReportsIntegrationsMobile
Timeline · 2 updates
  1. monitoring Apr 06, 2026, 06:59 PM UTC

    We've addressed the issue that caused SSO Login to be partially unavailable in all affected regions since 02:32 PM (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.

  2. resolved Apr 06, 2026, 07:08 PM UTC

    Between 02:32 PM (UTC -04:00) and 02:38 PM (UTC -04:00), all customers in all affected regions experienced issues with SSO Login. This was caused by a server impairment. As of 02:38 PM (UTC -04:00), our SSO Login are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Read the full incident report →

Notice March 25, 2026

"HubSpot Email Reply Functionality Fails"

Detected by Pingoru
Mar 25, 2026, 08:56 PM UTC
Resolved
Mar 25, 2026, 09:17 PM UTC
Duration
20m
Affected: CRMSales Tools
Timeline · 2 updates
  1. investigating Mar 25, 2026, 08:56 PM UTC

    We are investigating an issue impacting Email replies. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

  2. resolved Mar 25, 2026, 09:17 PM UTC

    Between 03:44 PM (UTC -04:00) and 04:39 PM (UTC -04:00), some customers in all affected regions experienced issues with Email replies. This was caused by a server impairment. As of 04:39 PM (UTC -04:00), our Email replies are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Read the full incident report →

Notice March 23, 2026

Issues with Forms

Detected by Pingoru
Mar 23, 2026, 02:42 PM UTC
Resolved
Mar 23, 2026, 03:22 PM UTC
Duration
39m
Affected: Marketing ToolsWebsite
Timeline · 3 updates
  1. investigating Mar 23, 2026, 02:42 PM UTC

    We are investigating an issue impacting Forms. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

  2. monitoring Mar 23, 2026, 02:48 PM UTC

    We've addressed the issue that caused Forms to be unavailable in all affected regions since 10:26 AM (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.

  3. resolved Mar 23, 2026, 03:22 PM UTC

    Between 10:15 AM (UTC -04:00) and 10:37 AM (UTC -04:00), all customers in all affected regions experienced issues with Forms on landing pages. This was caused by a server impairment. As of 10:37 AM (UTC -04:00), our Forms on landing pages are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Read the full incident report →

Notice March 19, 2026

Saved views were removed from the view tabs on the index page

Detected by Pingoru
Mar 19, 2026, 07:31 PM UTC
Resolved
Mar 19, 2026, 07:41 PM UTC
Duration
10m
Affected: CRM
Timeline · 2 updates
  1. monitoring Mar 19, 2026, 07:31 PM UTC

    We've addressed the issue that caused saved views to disappear upon page refresh or tab change from 9:39 AM EDT (UTC -04:00) until 10:21 AM EDT on Mar 19, 2026. No views were lost but any view tabs will need to be re-added by users. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

  2. resolved Mar 19, 2026, 07:41 PM UTC

    We've addressed the issue that caused saved views to disappear upon page refresh or tab change from 9:39 AM EDT (UTC -04:00) until 10:21 AM EDT on Mar 19, 2026. No views were lost but any view tabs will need to be re-added by users. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

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