Meta service integrations including WhatsApp, Facebook, Instagram and Ads are unavailable for most customers
Affected: Marketing ToolsChat & AutomationIntegrations
HubSpot Outage History
HubSpot is up right nowHubSpot had 46 outages in the last 2 years totaling 76h 20m of downtime — averaging 1.9 incidents per month.
There were 46 HubSpot outages since July 10, 2025 totaling 76h 20m of downtime. Each is summarised below — incident details, duration, and resolution information.
HubSpot may be unavailable for some users
Timeline · 2 updates
- investigating May 12, 2026, 01:57 PM UTC
We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.
- resolved May 12, 2026, 02:55 PM UTC
Between 02:47 PM (UTC +01:00) and 03:15 PM (UTC +01:00), some customers in all affected regions experienced issues with all impaired tools. This was caused by a database impairment. As of 03:15 PM (UTC +01:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
HubSpot is experiencing a regional degradation causing issues with loading related to an AWS outage
Timeline · 3 updates
- identified May 08, 2026, 01:36 AM UTC
We are experiencing degradation in portals in the U.S. which we believe is related to AWS outage. We are working with AWS to resolve the issue. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
- identified May 08, 2026, 02:07 AM UTC
We are experiencing degradation in portals in the U.S. which is related to AWS outage. We are working with AWS on the full resolution. We will be back with an update within 30 minutes The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved May 08, 2026, 03:14 AM UTC
Between 05:23 PM (UTC -07:00) and 07:56 PM (UTC -07:00), HubSpot experienced degradation in portals in the U.S. . This was related to an AWS outage. HubSpot is now working properly and the incident has been resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update
Intermittent DMARC failures for messages to Microsoft-hosted inboxes
Timeline · 3 updates
- monitoring May 01, 2026, 03:52 PM UTC
In April, some customers may have experienced intermittent DMARC failures on messages to Microsoft-hosted inboxes. Impact was most visible for senders with a DMARC policy of p=reject or p=quarantine. The root cause was related to how certain email headers were being handled. We have implemented a fix and will continue to monitor closely. While there may still be some residual impact to messages as outstanding retries and queue delays clear over the next ~72 hours, we expect impact to remain limited.
- monitoring May 01, 2026, 04:34 PM UTC
In April, some customers may have experienced intermittent DMARC failures on messages to Microsoft-hosted inboxes. Impact was most visible for senders with a DMARC policy of p=reject or p=quarantine. The root cause was related to how certain email headers were being handled. We have implemented a fix and will continue to monitor closely. While there may still be some residual impact to messages with elongated headers and as outstanding retries and queue delays clear over the next ~72 hours, we expect impact to remain limited.
- resolved May 02, 2026, 07:31 PM UTC
HubSpot has continued to monitor the fix and believe we have addressed the underlying issue. Some messages deployed before May 1, 5 pm EDT may still experience delayed deliveries or failures over the next ~48 hours as retries and queues fully clear.
Workflows Outage
Timeline · 2 updates
- investigating Apr 30, 2026, 01:59 PM UTC
We are investigating an issue impacting Workflows. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Apr 30, 2026, 02:44 PM UTC
Between 9:45 AM EDT (UTC -04:00) on Apr 30, 2026 and 10:30 AM EDT (UTC -04:00) on Apr 30, 2026, some customers experienced errors when creating or updating workflows. The root cause has been resolved, and no data was lost. We apologize for any inconvenience and appreciate your patience as we resolved the issue.
HubSpot is experiencing issues publishing Instagram posts
Affected: Marketing Tools
Timeline · 3 updates
- identified Apr 29, 2026, 08:02 PM UTC
We estimate that we will restore service in the next several days. We are mitigating impact from an issue with a third-party integration, and monitoring the situation closely. If you have trouble posting, please retry or post directly on Instagram. We will be back with an update within 6 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.
- monitoring Apr 30, 2026, 02:15 AM UTC
We have mitigated an issue with publishing of some Instagram posts since April 23. We're monitoring performance closely to make sure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Apr 30, 2026, 03:10 PM UTC
Between April 23 and April 29, some customers in experienced issues with publishing Instagram posts. This was caused by an integration issue. As of April 29 6:17 PM, our social publishing tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Some automation and workflow actions are delayed
Affected: CRMMarketing ToolsChat & Automation
Timeline · 3 updates
- monitoring Apr 21, 2026, 03:25 PM UTC
We've addressed the issue that caused workflow execution delays in North America since 08:57 AM EST. We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.
- monitoring Apr 21, 2026, 06:33 PM UTC
We've addressed the issue that caused workflows and automation to be delayed in North America since 09:22 AM EST. We're monitoring performance closely to ensure the tools recover properly. Some email workflow actions continue to be delayed up to 6 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Apr 21, 2026, 07:37 PM UTC
Between 08:57 AM EST and 3:34 PM EST some customers in North America experienced issues with workflow and automation delays. This was caused by an issue processing a small subset of actions causing a backlog in the processing. As of 3:34 PM EST, our systems are working properly and the incident has been fully resolved. We are continuing to monitor for further impact. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
We are experiencing issues with quote generation from deal records. Users can still create quotes via the quotes page directly.
Affected: CRMSales Tools
Timeline · 3 updates
- investigating Apr 16, 2026, 03:16 PM UTC
We are investigating an issue impacting sales tools. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
- identified Apr 16, 2026, 03:31 PM UTC
We have identified an issue impacting quote generation from deal records. Users can still create quotes from the quote index page. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Apr 16, 2026, 03:36 PM UTC
Between 10:56 AM (UTC -04:00) and 11:30 AM (UTC -04:00), many customers in all affected regions experienced issues with generating quotes from deal records. As of 11:30 AM (UTC -04:00), quote generation is working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Activities and Events features are currently impaired for some customers
Affected: CRMReports
Timeline · 3 updates
- monitoring Apr 09, 2026, 02:50 PM UTC
We’ve identified the issue that is causing impairments in Activities and Events features beginning at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026. We’re addressing the cause of this issue. Only customers hosted in North America are currently impacted. We will be back with an update within an hour.
- monitoring Apr 09, 2026, 03:53 PM UTC
We've addressed the issue that was causing Activity and Event feature impariment starting at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026. We're monitoring the tools closely to ensure all processes recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within an hour.
- resolved Apr 09, 2026, 04:53 PM UTC
Activity and Event features are no longer experiencing impairments. We've identified and addressed the cause of the delays that began at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026 as a problem with a database configuration. The issue is now fully resolved.
Activity and Event Reads Impaired
Affected: CRMSales ToolsService Tools
Timeline · 1 update
- resolved Apr 08, 2026, 08:51 PM UTC
Between 04:35 PM (UTC -04:00) and 04:50 PM (UTC -04:00), some customers in North America experienced issues with event processing delays. This was caused by a server impairment. As of 04:50 PM (UTC -04:00), event processing is working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
"HubSpot Error: Unable to Create New Companies Due to Domain Entry Issue"
Affected: CRMSales Tools
Timeline · 1 update
- resolved Apr 08, 2026, 03:54 PM UTC
Between 10:55 AM (UTC -04:00) and 11:28 PM (UTC -04:00), some customers in all affected regions experienced issues with company record creation. This was caused by bad deploy which has been rolled back. As of 11:28 PM (UTC -04:00), company record creation is working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
High ingestion latency for UnifiedEvents
Timeline · 5 updates
- investigating Apr 07, 2026, 03:24 PM UTC
We are currently experiencing delays with data processing and page performance. Some users may notice that updates are delayed by up to 30 minutes and pages are loading slower than expected. We are investigating the cause and will provide updates shortly.
- investigating Apr 07, 2026, 03:39 PM UTC
Events processing in HubSpot is experiencing delays of up to 30 minutes in North America since 10:00 AM (UTC -04:00). This may impact tools such as Automation/Workflow triggers, CRM Events Timeline, Reporting, and Frontend dashboard components in HubSpot We are investigating the cause and will update this page when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
- investigating Apr 07, 2026, 04:12 PM UTC
We are continuing to investigate events processing delays in HubSpot in North America. In order to alleviate downstream processing bottlenecks List Segmentation updates may be delayed. The information on this page reflects our understanding of the incident and impact at the time of the update.
- monitoring Apr 07, 2026, 04:23 PM UTC
We've addressed the issue that caused event processing to be delayed in North America since 10:00 AM (UTC -04:00). The issue has been isolated to List Segmentation processing which is still delayed, but recovering. We're monitoring performance closely to ensure all tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Apr 07, 2026, 04:48 PM UTC
Between 10:00 AM (UTC -04:00) and 12:45 PM (UTC -04:00), some customers in North America experienced delays with event processing. This was caused by a server impairment. As of 12:45 PM (UTC -04:00), event processing is restored and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
"SSO Login Failure: Team Members Encounter 'portal_not_configured' Error on HubSpot Access"
Affected: CRMMarketing ToolsWebsiteSales ToolsService ToolsChat & AutomationReportsIntegrationsMobile
Timeline · 2 updates
- monitoring Apr 06, 2026, 06:59 PM UTC
We've addressed the issue that caused SSO Login to be partially unavailable in all affected regions since 02:32 PM (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Apr 06, 2026, 07:08 PM UTC
Between 02:32 PM (UTC -04:00) and 02:38 PM (UTC -04:00), all customers in all affected regions experienced issues with SSO Login. This was caused by a server impairment. As of 02:38 PM (UTC -04:00), our SSO Login are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
"HubSpot Email Reply Functionality Fails"
Affected: CRMSales Tools
Timeline · 2 updates
- investigating Mar 25, 2026, 08:56 PM UTC
We are investigating an issue impacting Email replies. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Mar 25, 2026, 09:17 PM UTC
Between 03:44 PM (UTC -04:00) and 04:39 PM (UTC -04:00), some customers in all affected regions experienced issues with Email replies. This was caused by a server impairment. As of 04:39 PM (UTC -04:00), our Email replies are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Issues with Forms
Affected: Marketing ToolsWebsite
Timeline · 3 updates
- investigating Mar 23, 2026, 02:42 PM UTC
We are investigating an issue impacting Forms. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
- monitoring Mar 23, 2026, 02:48 PM UTC
We've addressed the issue that caused Forms to be unavailable in all affected regions since 10:26 AM (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Mar 23, 2026, 03:22 PM UTC
Between 10:15 AM (UTC -04:00) and 10:37 AM (UTC -04:00), all customers in all affected regions experienced issues with Forms on landing pages. This was caused by a server impairment. As of 10:37 AM (UTC -04:00), our Forms on landing pages are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Saved views were removed from the view tabs on the index page
Affected: CRM
Timeline · 2 updates
- monitoring Mar 19, 2026, 07:31 PM UTC
We've addressed the issue that caused saved views to disappear upon page refresh or tab change from 9:39 AM EDT (UTC -04:00) until 10:21 AM EDT on Mar 19, 2026. No views were lost but any view tabs will need to be re-added by users. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Mar 19, 2026, 07:41 PM UTC
We've addressed the issue that caused saved views to disappear upon page refresh or tab change from 9:39 AM EDT (UTC -04:00) until 10:21 AM EDT on Mar 19, 2026. No views were lost but any view tabs will need to be re-added by users. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
HelpDesk not available for the customers and the Support team
Affected: CRMService ToolsChat & Automation
Timeline · 5 updates
- identified Mar 05, 2026, 11:39 AM UTC
We estimate that we will restore service in the next several hours. We are mitigating impact from a server impairment which we believe is caused by resource exhaustion. We are reverting the change. We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.
- identified Mar 05, 2026, 11:53 AM UTC
We've identified the issue that's caused multiple areas in HubSpot to be unavailable since 6:15 AM EST (UTC -05:00) on Mar 5, 2026. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
- identified Mar 05, 2026, 11:57 AM UTC
We've identified the issue that's caused multiple areas in HubSpot to be unavailable since 6:00 AM EST (UTC -05:00) on Mar 5, 2026. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
- monitoring Mar 05, 2026, 12:12 PM UTC
We've addressed the issue that caused multiple areas in HubSpot to be unavailable since 6:00 AM EST (UTC -05:00) on Mar 5, 2026. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
- resolved Mar 05, 2026, 12:26 PM UTC
The affected areas of HubSpot are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and The affected areas of HubSpot should be working properly. No data was lost.
Workflows are not working for some customers
Affected: Chat & Automation
Timeline · 2 updates
- investigating Feb 25, 2026, 09:10 PM UTC
We are investigating an issue impacting workflows. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Feb 25, 2026, 09:37 PM UTC
Workflows are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Workflows should be working properly. No data was lost.
CRM record creation is unavailable for some customers
Affected: CRM
Timeline · 2 updates
- monitoring Feb 19, 2026, 06:53 PM UTC
We've addressed the issue that caused CRM record creation to be unavailable since 1:11 PM EST (UTC -05:00) on Feb 19, 2026. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 15 minutes.
- resolved Feb 19, 2026, 06:54 PM UTC
CRM record creation is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and CRM record creation should be working properly. No data was lost.
Users experiencing frequent session expirations / disconnections from HubSpot
Affected: CRMMarketing ToolsWebsiteSales ToolsService ToolsChat & AutomationReportsMobile
Timeline · 3 updates
- investigating Feb 18, 2026, 11:01 AM UTC
We are investigating an issue impacting session expirations and disconnections. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
- monitoring Feb 18, 2026, 11:19 AM UTC
We've addressed the issue that caused sessions to be invalidated in North America, Europe, the Asian Pacific since 08:48 AM (UTC +00:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Feb 18, 2026, 12:24 PM UTC
Between 08:48 AM (UTC +00:00) and 12:20 AM (UTC +00:00), many customers in all affected regions experienced issues with session invalidation. This was caused by a load balancer impairment. As of 12:20 AM (UTC +00:00), our session invalidation is working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Scheduling meetings with Google Meet is unavailable for some customers
Affected: Sales Tools
Timeline · 3 updates
- investigating Feb 10, 2026, 11:16 AM UTC
Scheduling meetings with Google Meet isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America and Europe are currently impacted. We will be back with an update within 30 minutes.
- investigating Feb 10, 2026, 11:21 AM UTC
The choice to add "Google Meet" links in meetings isn't available right now for some customers . We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America and Europe are currently impacted. We will be back with an update within 30 minutes.
- resolved Feb 10, 2026, 11:42 AM UTC
Between 10:30 AM (UTC +01:00) and 12:20 PM (UTC +01:00), some customers in all affected regions experienced issues with our Google Meet integration. This was caused by a rollout issue. As of 12:20 PM (UTC +01:00), our our Google Meet integration are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Help Desk and Conversations Inbox channels not receiving ticket
Timeline · 3 updates
- identified Feb 05, 2026, 09:06 PM UTC
We estimate that we will restore service in the next half an hour. We are mitigating impact from a database impairment which we believe is caused by a traffic surge. We are scaling the system and pausing non-critical tasks to reduce load. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
- monitoring Feb 05, 2026, 09:20 PM UTC
We've addressed the issue that caused HelpDesk to be partially unavailable in North America, Europe, the Asian Pacific since 02:23 PM (UTC -05:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Feb 05, 2026, 09:36 PM UTC
Between 03:25 PM (UTC -05:00) and 03:59 PM (UTC -05:00), many customers in all affected regions experienced issues with helpdesk, inbox. This was caused by a database impairment. As of 03:59 PM (UTC -05:00), our helpdesk, inbox are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Clicking Show conversation in Helpdesk WhatsApp thread links to blank helpdesk thread
Affected: Chat & Automation
Timeline · 4 updates
- investigating Feb 05, 2026, 04:22 PM UTC
We are investigating the issue causing Help desk WhatsApp threads to redirect to a blank Help desk thread when clicking "Show conversation" for some customers. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
- identified Feb 05, 2026, 08:08 PM UTC
We have identified the issue causing Help desk WhatsApp thread links to redirect to a blank help desk thread when clicking "Show conversation". We are working on a fix. We will provide an update when we have more information. We will be back with an update within an hour.
- monitoring Feb 05, 2026, 09:15 PM UTC
We've addressed the issue that caused Help desk WhatsApp thread links to be broken since 2:53 PM EST (UTC -05:00) on Feb 4, 2026. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within an hour.
- resolved Feb 05, 2026, 09:41 PM UTC
Help desk WhatsApp thread links are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Help desk WhatsApp thread links should be working properly. No data was lost.
Email events and workflow enrolment delayed
Timeline · 8 updates
UI extensions from integrations are not loading
Affected: CRMSales ToolsIntegrations
Timeline · 2 updates
- investigating Jan 20, 2026, 05:43 PM UTC
We are investigating an issue impacting integration UI extensions. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Jan 20, 2026, 06:17 PM UTC
Between 11:47 AM (UTC -05:00) and 01:05 PM (UTC -05:00), customers in all regions experienced issues loading app cards and UI extensions in HubSpot. This was caused by a load balancer misconfiguration. As of 01:05 PM (UTC -05:00), our app cards and UI extensions are working properly and the incident has been fully resolved. No data was lost. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.