HubSpot incident

HubSpot is currently unavailable for all customers.

Notice Resolved View vendor source →

HubSpot experienced a notice incident on December 5, 2025 affecting CRM and Marketing Tools and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 09:09 AM UTC
Resolved
Dec 05, 2025, 09:33 AM UTC
Duration
23m
Detected by Pingoru
Dec 05, 2025, 09:09 AM UTC

Affected components

CRMMarketing ToolsWebsiteSales ToolsService ToolsChat & AutomationReportsHubSpot APIsIntegrationsMobile

Update timeline

  1. investigating Dec 05, 2025, 09:09 AM UTC

    HubSpot is currently unavailable for all users due to a Cloudflare outage - https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q We are working with Cloudflare to resolve the issue, and we'll update this page when we have more information. We will be back with an update within 30 minutes.

  2. monitoring Dec 05, 2025, 09:20 AM UTC

    Cloudflare has addressed the issue that prevented HubSpot from loading beginning at 3:55 AM EST (UTC -05:00) on Dec 5, 2025. We're monitoring performance closely to ensure the software recovers properly. We will be back with an update within 15 minutes.

  3. resolved Dec 05, 2025, 09:33 AM UTC

    Between 04:55 PM (UTC +08:00) and 05:20 PM (UTC +08:00), all customers in all regions experienced issues with all impaired tools. This was caused by a Cloudflare outage. As of 05:20 PM (UTC +08:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.