Hoxhunt Outage History

Hoxhunt is up right now

There were 5 Hoxhunt outages since February 20, 2026 totaling 11h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.hoxhunt.com

Minor April 10, 2026

Instant Feedback not working

Detected by Pingoru
Apr 10, 2026, 12:26 PM UTC
Resolved
Apr 10, 2026, 02:18 PM UTC
Duration
1h 51m
Affected: Hoxhunt Outlook add-inHoxhunt Google add-onHoxhunt Response
Timeline · 3 updates
  1. identified Apr 10, 2026, 12:26 PM UTC

    We are currently working to fix an issue related to Instant Feedback. When users report a suspicious email, Instant Feedback won't load. Instead, users see a "Page Not Found" error page. Hoxhunt Support

  2. monitoring Apr 10, 2026, 02:06 PM UTC

    We have implemented a fix and verified that Instant Feedback is again operational. The issue was purely visual - users did not have access to see the Instant Feedback information although the data was processed correctly. Users can review any Instant Feedback information they might have missed via Hoxhunt Dashboard > Reported Threats. We apologize for the inconvenience the incident may have caused. Hoxhunt Support

  3. resolved Apr 10, 2026, 02:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 8, 2026

Issue with visibility of training content

Detected by Pingoru
Apr 08, 2026, 09:41 AM UTC
Resolved
Apr 08, 2026, 02:04 PM UTC
Duration
4h 22m
Affected: Hoxhunt Training
Timeline · 3 updates
  1. investigating Apr 08, 2026, 09:41 AM UTC

    We are currently investigating an issue where some Security Awareness Training content may not be fully visible for organizations. This can affect the availability of modules within training libraries, including standard packages and micro-trainings. Our team is actively investigating the issue and will provide updates as more information becomes available.

  2. identified Apr 08, 2026, 10:34 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 08, 2026, 02:04 PM UTC

    An issue affecting Hoxhunt‑owned quiz modules has been resolved. The issue caused these modules to not be visible to administrators or assignable to new training packages. It also impacted Hoxhunt‑owned quiz completions within simulation micro‑trainings. Organizations’ custom training content was not affected.

Read the full incident report →

Minor March 27, 2026

Users may not be able to access XSAT training packages that contain custom content

Detected by Pingoru
Mar 27, 2026, 11:24 AM UTC
Resolved
Mar 27, 2026, 12:14 PM UTC
Duration
50m
Affected: Hoxhunt Training
Timeline · 2 updates
  1. identified Mar 27, 2026, 11:24 AM UTC

    We have identified an issue where users may be unable to access XSAT training packages that contain custom training content. Our developers have identified the root cause, and they are working to release a fix as soon as possible. Hoxhunt Support

  2. resolved Mar 27, 2026, 12:14 PM UTC

    This incident has been resolved. XSAT training can again be accessed normally. Hoxhunt Support

Read the full incident report →

Minor March 11, 2026

Delivery issues in mail sending

Detected by Pingoru
Mar 11, 2026, 12:07 PM UTC
Resolved
Mar 11, 2026, 03:38 PM UTC
Duration
3h 31m
Affected: Hoxhunt TrainingHoxhunt AdminHoxhunt Response
Timeline · 2 updates
  1. identified Mar 11, 2026, 12:07 PM UTC

    Hoxhunt is currently facing email delivery issues which our technical teams are working to fix. Normal adaptive phishing training simulations are delayed as the delivery attempt will be re-tried if the delivery is not successful (in these instances our system automatically deletes the errored delivery attempts and user statistics are not affected.) Customers in Google environments are not affected by this. Threat forwarding emails are not affected by this as they are sent in the user's context. Affected flows: - Incident escalation emails (delivery will be re-tried automatically but some delay might occur) - Automated technical testing emails (not re-tried) - Magic links for signing in (not re-tried) - Email verification emails (not re-tried) - Welcome emails for starting the training (not re-tried for self-onboarding flow via game.hoxhunt.com/begin) Hoxhunt Support

  2. resolved Mar 11, 2026, 03:38 PM UTC

    A fix was implemented, and email delivery returned to normal little over an hour ago. This incident has now been resolved.

Read the full incident report →

Minor February 20, 2026

Some users cannot complete Security Awareness Training assigned to them

Detected by Pingoru
Feb 20, 2026, 08:58 AM UTC
Resolved
Feb 20, 2026, 10:22 AM UTC
Duration
1h 23m
Affected: Hoxhunt Training
Timeline · 3 updates
  1. identified Feb 20, 2026, 08:58 AM UTC

    We have identified an issue which may prevent users from completing Security Awareness Training packages assigned to them when they access the training via link in an announcement or reminder email. Our developers have identified the root cause and are working on a fix. Hoxhunt Support

  2. monitoring Feb 20, 2026, 10:01 AM UTC

    We have released a fix and we keep monitoring the situation. In more detail - the affected users could not answer any quiz in their training package when accessing the package via link. Now after the fix has been released, they can re-visit the training package and continue where they left off - via link or directly via their Hoxhunt Dashboard. Hoxhunt Support

  3. resolved Feb 20, 2026, 10:22 AM UTC

    This incident has been resolved.

Read the full incident report →

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