Hologram incident

Global 2 Service Disruption

Ongoing since 03:40 PM UTC, affecting Cellular network connectivity.

monitoring Nov 03, 2026, 05:46 PM UTC

Our partner carrier has informed us that the issue causing the service disruption on Global 2 profiles has been resolved, and recovery procedures are currently underway. Normal traffic should be fully restored shortly, thank you for your patience and understanding.

Started
Nov 03, 2026, 03:40 PM UTC
Resolved
Ongoing
Duration
● 4h 2m
Detected by Pingoru
Nov 03, 2026, 03:40 PM UTC

Affected components

Cellular network connectivity

Update timeline

  1. investigating Nov 03, 2026, 03:40 PM UTC

    We are currently investigating a possible service disruption affecting Global 2 SIMs (prefix 89357*) We are working with our partner carriers to understand and resolve the issue, more information will be shared as it becomes available

  2. monitoring Nov 03, 2026, 05:46 PM UTC

    Our partner carrier has informed us that the issue causing the service disruption on Global 2 profiles has been resolved, and recovery procedures are currently underway. Normal traffic should be fully restored shortly, thank you for your patience and understanding.

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