Hologram incident

Global-2 (8935 Prefix) Connectivity Issues

Ongoing since 11:36 PM UTC, affecting Cellular network connectivity and SMS over cellular.

investigating Oct 21, 2026, 11:36 PM UTC

One of our partners is experiencing issues that is affecting the ability to connect and transmit cellular data. Hologram is working with our carrier partner to identify and address the issue. This is only affecting Global-2 SIMs with the prefix 8935. Other profiles are unaffected.

Started
Oct 21, 2026, 11:36 PM UTC
Resolved
Ongoing
Duration
● 14h 5m
Detected by Pingoru
Oct 21, 2026, 11:36 PM UTC

Affected components

Cellular network connectivitySMS over cellular

Update timeline

  1. investigating Oct 21, 2026, 11:36 PM UTC

    One of our partners is experiencing issues that is affecting the ability to connect and transmit cellular data. Hologram is working with our carrier partner to identify and address the issue. This is only affecting Global-2 SIMs with the prefix 8935. Other profiles are unaffected.

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