Resolved after 8 days 6 hours, affecting Global Cellular Data Network, on October 9, 2025.
We are continuing to investigate this issue.
Affected components
Global Cellular Data Network
Update timeline
- investigating Oct 09, 2025, 07:31 PM UTC
We are investigating reports affecting a small subset of devices on G2. Impacted devices may experience shorter-than-expected session durations and occasional disconnections and reconnections We’ve engaged with upstream partners and are reviewing session handling to understand root cause.
- investigating Oct 10, 2025, 12:51 PM UTC
We are continuing to investigate this issue.
- resolved Oct 18, 2025, 01:31 AM UTC
This incident has been resolved.
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