Hologram incident
Service degradation on US PoP for G2 (89357*) profiles
Resolved after 2 hours 6 minutes, affecting Global Cellular Data Network and SMS over cellular - Device Terminated and 1 more, on October 29, 2025.
We are seeing a service degradation of our US PoP used by G2 profiles. Affected sessions are being routed through EU PoP and will continue to do so while the service stabilizes. We are closely monitoring metrics and will provide updates accordingly.
Affected components
Update timeline
- investigating Oct 29, 2025, 04:39 PM UTC
We are seeing a service degradation of our US PoP used by G2 profiles. Affected sessions are being routed through EU PoP and will continue to do so while the service stabilizes. We are closely monitoring metrics and will provide updates accordingly.
- resolved Oct 29, 2025, 06:45 PM UTC
This incident has been resolved.
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