Hologram incident

Delayed device and usage reporting

Resolved after 3 hours 5 minutes, affecting SIM management dashboard, on November 7, 2025.

identified Nov 07, 2025, 12:28 AM UTC

An issue with an upstream partner is delaying reporting data. They have identified the issue and are working on a fix.

Started: Nov 07, 2025, 12:17 AM UTC
Resolved: Nov 07, 2025, 03:22 AM UTC
Duration: 3h 5m
Detected by Pingoru: Nov 07, 2025, 12:17 AM UTC

Affected components

SIM management dashboard

Update timeline

identified Nov 07, 2025, 12:17 AM UTC

An issue with an upstream partner is delaying reporting data. They have identified the issue and are working on a fix.
identified Nov 07, 2025, 12:28 AM UTC

An issue with an upstream partner is delaying reporting data. They have identified the issue and are working on a fix.
resolved Nov 07, 2025, 03:22 AM UTC

This incident has been resolved.

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