Hologram incident
Connectivity Degradation on G1 Indigo (US / Miami PoP)
Resolved after 2 days 20 hours, affecting Global Cellular Data Network, on November 7, 2025.
We identified the issue and we're working on resolving it.
Affected components
Update timeline
- investigating Nov 07, 2025, 07:08 PM UTC
We’re investigating reports of devices using the G1 Indigo APN (US / Miami Point of Presence) and experiencing degraded data performance and intermittent connectivity, like high packet loss and reduced throughput. Affected connections typically remain active but fail to maintain reliable data transfer. We’ve escalated to upstream partners and are working to identify the problem and resolve it.
- identified Nov 07, 2025, 09:38 PM UTC
We identified the issue and we're working on resolving it.
- resolved Nov 10, 2025, 03:27 PM UTC
The issue has been resolved and the network is operational.
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