Hologram incident

G2 (89357*) Issue with CAT-M Connectivity on Verizon and AT&T (US)

Minor Resolved View vendor source →

Hologram experienced a minor incident on November 10, 2025 affecting Global Cellular Data Network, lasting 1d 16h. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2025, 10:24 PM UTC
Resolved
Nov 12, 2025, 02:27 PM UTC
Duration
1d 16h
Detected by Pingoru
Nov 10, 2025, 10:24 PM UTC

Affected components

Global Cellular Data Network

Update timeline

  1. investigating Nov 10, 2025, 10:24 PM UTC

    We have identified abnormal behavior on G2 (89357*) sims roaming on the Verizon and AT&T CAT-M networks. As a result, you might experience issues accessing both CAT-M networks temporarily. We are actively working with our upstream connectivity partners to investigate and restore normal service.

  2. resolved Nov 12, 2025, 02:27 PM UTC

    This incident has been resolved.