Hologram incident

G2 (89357*) Issue with CAT-M Connectivity on Verizon and AT&T (US)

Resolved after 1 day 16 hours, affecting Global Cellular Data Network, on November 10, 2025.

investigating Nov 10, 2025, 10:24 PM UTC

We have identified abnormal behavior on G2 (89357*) sims roaming on the Verizon and AT&T CAT-M networks. As a result, you might experience issues accessing both CAT-M networks temporarily. We are actively working with our upstream connectivity partners to investigate and restore normal service.

Started
Nov 10, 2025, 10:24 PM UTC
Resolved
Nov 12, 2025, 02:27 PM UTC
Duration
1d 16h
Detected by Pingoru
Nov 10, 2025, 10:24 PM UTC

Affected components

Global Cellular Data Network

Update timeline

  1. investigating Nov 10, 2025, 10:24 PM UTC

    We have identified abnormal behavior on G2 (89357*) sims roaming on the Verizon and AT&T CAT-M networks. As a result, you might experience issues accessing both CAT-M networks temporarily. We are actively working with our upstream connectivity partners to investigate and restore normal service.

  2. resolved Nov 12, 2025, 02:27 PM UTC

    This incident has been resolved.

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