Resolved after 6 hours 19 minutes, affecting SIM Card Administrative Operations, on December 26, 2025.
There is a currently a backlog delaying SIM operations on G1 profiles (ICCID prefix 8944*). Backlog is processing and some customers may experience delays. Cellular network and other API services are unaffected.
Affected components
SIM Card Administrative Operations
Update timeline
- investigating Dec 26, 2025, 07:49 PM UTC
There is a currently a backlog delaying SIM operations on G1 profiles (ICCID prefix 8944*). Backlog is processing and some customers may experience delays. Cellular network and other API services are unaffected.
- resolved Dec 27, 2025, 02:08 AM UTC
The backlog has been cleared.
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