Resolved after 1 day 20 hours, affecting SMS over cellular - Device Terminated and SIM Card Administrative Operations, on December 30, 2025.
The issue has been identified and a fix is being implemented.
Affected components
SMS over cellular - Device TerminatedSIM Card Administrative Operations
Update timeline
- investigating Dec 30, 2025, 11:53 PM UTC
There is a currently a backlog of operations delaying SIM operations on some the Global-1 profile. Backlog is processing and some customers may experience delays. Cellular network and other API services are unaffected.
- identified Dec 30, 2025, 11:53 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 01, 2026, 07:54 PM UTC
This incident has been resolved.
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