Hologram experienced a minor incident on January 9, 2026 affecting SIM Card Administrative Operations, lasting 9h 54m. The incident has been resolved; the full update timeline is below.
Affected components
SIM Card Administrative Operations
Update timeline
- monitoring Jan 09, 2026, 05:19 PM UTC
There is a currently a backlog delaying SIM operations submitted in bulk. We are currently monitoring the backlog which is processing, but some customers may experience delays when submitting bulk operations. Cellular network and other API services are unaffected.
- resolved Jan 10, 2026, 03:14 AM UTC
The backlog has cleared.