Hologram incident
Connectivity outage on US2 (Verizon) profiles (ICCID 89148)
Resolved after 1 day, affecting Global Cellular Data Network and SMS over cellular - Device Terminated and 1 more, on January 14, 2026.
Our metrics show traffic has been close to normal levels throughout the outage, but some devices might be affected. We'll continue monitoring and update accordingly.
Affected components
Update timeline
- investigating Jan 14, 2026, 07:42 PM UTC
We are currently observing a nationwide issue affecting the Verizon network, which may impact a subset of SIMs using Verizon-direct profiles. Our team is actively monitoring the situation and coordinating with Verizon to assess scope and impact. Further updates will be shared as more information becomes available.
- monitoring Jan 14, 2026, 09:57 PM UTC
Our metrics show traffic has been close to normal levels throughout the outage, but some devices might be affected. We'll continue monitoring and update accordingly.
- resolved Jan 15, 2026, 08:17 PM UTC
This incident has been resolved.
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