Hologram experienced a minor incident on February 12, 2026 affecting Global Cellular Data Network, lasting 15h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Global Cellular Data Network
Update timeline
- investigating Feb 12, 2026, 02:30 PM UTC
One of our upstream network partners is experiencing an outage affecting new registrations on their 2G, 3G, and 4G/LTE networks. We have notified the partner and are working with them to resolve this issue. This outage only affects SIM cards with the ICCID prefix 8935*.
- monitoring Feb 12, 2026, 04:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 13, 2026, 06:22 AM UTC
This incident has been resolved.