Hologram incident

Partial Global-2 (8935*) outage

Minor Resolved View vendor source →
Started
Feb 12, 2026, 02:30 PM UTC
Resolved
Feb 13, 2026, 06:22 AM UTC
Duration
15h 52m
Detected by Pingoru
Feb 12, 2026, 02:30 PM UTC

Affected components

Global Cellular Data Network

Update timeline

  1. investigating Feb 12, 2026, 02:30 PM UTC

    One of our upstream network partners is experiencing an outage affecting new registrations on their 2G, 3G, and 4G/LTE networks. We have notified the partner and are working with them to resolve this issue. This outage only affects SIM cards with the ICCID prefix 8935*.

  2. monitoring Feb 12, 2026, 04:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 13, 2026, 06:22 AM UTC

    This incident has been resolved.

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