Hologram incident
Backlog of usage reporting on Global-1 (ICCID prefix 89445*) profiles
Minor Vendor's status page →
Resolved after 1 day 2 hours, affecting Data Usage Reporting and Billing, on March 18, 2026.
There is a fix in place. Engineering team is continuing to monitor.
Affected components
Data Usage Reporting and Billing
Update timeline
- monitoring Mar 18, 2026, 12:02 PM UTC
We are experiencing a backlog of incoming usage messages from our upstream provider on Global-1 profiles. Usage reporting in the Dashboard and API is currently delayed while the backlog is being processed. Usage reporting is not affected on any other profiles. Connectivity is not affected on any profiles.
- monitoring Mar 18, 2026, 06:31 PM UTC
There is a fix in place. Engineering team is continuing to monitor.
- resolved Mar 19, 2026, 02:03 PM UTC
This incident has been resolved.
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