Hologram incident
Partial Global-2 Outage affecting SIMs with prefix 8935*
Resolved after 4 hours 20 minutes, affecting Global Cellular Data Network and SMS over cellular - Device Terminated and 1 more, on March 20, 2026.
A fix has been implemented and we are monitoring the results. We are seeing traffic starting to return to normal levels.
Affected components
Update timeline
- investigating Mar 20, 2026, 07:57 PM UTC
One of our upstream network partners is experiencing an outage affecting new registrations on their 2G, 3G, and 4G/LTE networks. We have notified the partner and are working with them to resolve this issue. This outage only affects SIM cards with the ICCID prefix 8935*.
- monitoring Mar 20, 2026, 10:54 PM UTC
A fix has been implemented and we are monitoring the results. We are seeing traffic starting to return to normal levels.
- resolved Mar 21, 2026, 12:17 AM UTC
This incident has been resolved.
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