HireVue incident

Jobs Page Not Loading in AU Environment

Resolved after 2 hours 36 minutes, affecting Admin / Recruiter, on December 22, 2025.

monitoring Dec 22, 2025, 07:22 PM UTC

Maintenance has been completed and we believe this has resolved the issue but will continue to monitor to ensure it has been fully resolved.

Started
Dec 22, 2025, 05:36 PM UTC
Resolved
Dec 22, 2025, 08:12 PM UTC
Duration
2h 36m
Detected by Pingoru
Dec 22, 2025, 05:36 PM UTC

Affected components

Admin / Recruiter

Update timeline

  1. investigating Dec 22, 2025, 05:36 PM UTC

    We are currently investigating the Jobs page displaying a "An unexpected error occurred. Please try again." error when attempting to load jobs. This is limited to the AU environment. We will continue to share updates as our investigation progresses.

  2. investigating Dec 22, 2025, 07:18 PM UTC

    We are continuing to investigate this issue. We will be performing maintenance that will cause some additional temporary downtime for around five minutes in hopes of resolving the errors.

  3. monitoring Dec 22, 2025, 07:22 PM UTC

    Maintenance has been completed and we believe this has resolved the issue but will continue to monitor to ensure it has been fully resolved.

  4. resolved Dec 22, 2025, 08:12 PM UTC

    This incident has been resolved.

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