HireVue incident

Service disruption for a subset of SSO business user logins on AU T2O environment

Resolved after 23 minutes, affecting Single Sign-On (SSO), on August 18, 2026.

monitoring Aug 18, 2026, 01:10 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 18, 2026, 12:52 AM UTC
Resolved
Aug 18, 2026, 01:15 AM UTC
Duration
23m
Detected by Pingoru
Aug 18, 2026, 12:52 AM UTC

Affected components

Single Sign-On (SSO)

Update timeline

  1. investigating Aug 18, 2026, 12:52 AM UTC

    We are experiencing a partial service disruption with SSO Login within our AU region. Some SSO business users are unable to login to the AU environment. We are still determining the scope of the issue. We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding. Individual system components are listed below.

  2. monitoring Aug 18, 2026, 01:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 18, 2026, 01:15 AM UTC

    This incident has been resolved.

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