HireVue incident

Unable to load pages in T2O

Resolved after 3 days 4 hours, affecting Admin / Recruiter and Analytics and 1 more, on August 25, 2026.

resolved Aug 28, 2026, 09:15 PM UTC

Page-load capabilities in the US environment have remained at normal operation. Thank you for your patience during our extended monitoring period.

Started
Aug 25, 2026, 04:33 PM UTC
Resolved
Aug 28, 2026, 09:15 PM UTC
Duration
3d 4h
Detected by Pingoru
Aug 25, 2026, 04:33 PM UTC

Affected components

Admin / RecruiterAnalyticsAPIAssessmentsATS IntegrationsEmailEvaluationsInterviews - CodeVueInterviews - LiveInterviews - On Demand

Update timeline

  1. investigating Aug 25, 2026, 04:33 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 25, 2026, 04:34 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 25, 2026, 04:53 PM UTC

    Early indicators show that page-load capabilities in the US environment are recovering. Our team is actively monitoring to ensure complete stability before resolving the incident. We will provide another update as soon as we have more information.

  4. monitoring Aug 25, 2026, 05:50 PM UTC

    Page-load capabilities in the US environment has recovered. Our team will continue to monitor. We will provide another update within the hour.

  5. monitoring Aug 25, 2026, 06:49 PM UTC

    Page-load capabilities in the US environment are operating normally. We will continue to monitor and provide another update within the hour.

  6. monitoring Aug 25, 2026, 07:46 PM UTC

    Page-load capabilities in the US environment continue to operate normally. We will continue to monitor and provide another update within the hour.

  7. monitoring Aug 25, 2026, 08:59 PM UTC

    Page-loading in the US environment has continued to operate normally. Because loading has remained stable, we are concluding our hourly updates. We will continue monitoring, and we will post further updates only if there is a change in status.

  8. resolved Aug 28, 2026, 09:15 PM UTC

    Page-load capabilities in the US environment have remained at normal operation. Thank you for your patience during our extended monitoring period.

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