HireVue experienced a minor incident on March 7, 2026 affecting Admin / Recruiter and Interviews - CodeVue and 1 more component, lasting 4h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 07, 2026, 04:02 PM UTC
We are currently investigating an issue with an increased error rate in our webservers leading to users and candidates experiencing interruptions in using T2O on our US environment. Refreshing the page when encountering the error has show as a successful workaround in the mean time.
- monitoring Mar 07, 2026, 05:27 PM UTC
We have identified a web server that was encountering a significant amount of errors. We have removed the web server from the pool and have seen activity return to normal. We will continue to monitor the T2O US service.
- resolved Mar 07, 2026, 08:29 PM UTC
After removing the affected web server from the workflow, we have repaired the server and it is running smoothly again. It's been re-added to the pool and operations are running as expected. We are closing the incident as resolved.