T2O AU Service Degradation - Navigation Bar Not Showing

Update timeline

1. investigating Mar 12, 2026, 02:35 PM UTC

   We are currently investigating an issue affecting our T2O AU servers where the navigation bar is failing to render. While this impacts site navigation, back-end services remain functional. Our engineering team is working to identify the root cause and implement a fix. We will provide an update as soon as more information is available.

2. monitoring Mar 12, 2026, 02:39 PM UTC

   We have implemented corrective measures to address the navigation bar display issues on the AU servers. Early monitoring indicates that the UI is rendering correctly for all users. We are continuing to monitor the environment closely to ensure continued stability before marking the incident as resolved. We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding.

3. resolved Mar 12, 2026, 03:05 PM UTC

   The issue affecting the navigation bar on AU servers has been fully resolved. Following a period of stable performance and successful monitoring, we have confirmed that all UI components are rendering as expected. We apologize for the interruption and thank you for your patience.