HireVue experienced a minor incident on March 24, 2026 affecting Admin / Recruiter and Analytics and 1 more component, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 24, 2026, 02:56 PM UTC
We are experiencing a service disruption with T2O within our US region. We are investigating slowness within our platform for both users and candidates. We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding. Individual system components are listed below.
- identified Mar 24, 2026, 03:48 PM UTC
The issue has been identified and we are working through resolution now. Note: we have added ATS integration as an area impacted by slowness.
- monitoring Mar 24, 2026, 04:14 PM UTC
A resolution has been implemented and the team is monitoring to validate the slowness is now resolved. The components affected have been updated to reflect T2O (.com - USA). For clarity, Hirevue Classic (US Production) was not impacted.
- resolved Mar 24, 2026, 04:37 PM UTC
The slowness has been resolved. There should be no lingering impacts. Thanks for your patience.