HireVue incident

Unexpected Incident: A subset of T2O exports reports are failing to export

Minor Resolved View vendor source →

HireVue experienced a minor incident on March 26, 2026 affecting Analytics, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2026, 06:17 PM UTC
Resolved
Mar 26, 2026, 09:33 PM UTC
Duration
3h 15m
Detected by Pingoru
Mar 26, 2026, 06:17 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Mar 26, 2026, 06:17 PM UTC

    We are experiencing a service disruption with T2O exports within our T2O US region. T2O export reports (Assessments, OD and Competency score) are failing. Survey Feedback and Live report appear unaffected. There are no known workarounds. We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding. Individual system components are listed below.

  2. monitoring Mar 26, 2026, 07:38 PM UTC

    The issue was identified as some database processing slowness which has since cleared up. We are monitoring the situation and are on stand by for any reported issues regarding our Analytics page.

  3. resolved Mar 26, 2026, 09:33 PM UTC

    The Analytics service disruption is resolved.