Resolved after 5 hours 11 minutes, affecting Evaluations and Evaluations and 1 more, on June 5, 2026.
We have a fix for candidate videos failing to play in the evaluator moving through our test environments for validation.
Affected components
Update timeline
- investigating Jun 05, 2026, 05:11 PM UTC
We are currently investigating candidate videos not playing in the Evaluator experience. A workaround exists to use Firefox if available.
- identified Jun 05, 2026, 05:45 PM UTC
We have identified the issue stemming from an update to Chrome based web browsers to version 149 impacting the video playback capabilities. We are working towards a solution.
- identified Jun 05, 2026, 08:08 PM UTC
We are continuing to work on a fix for this issue.
- identified Jun 05, 2026, 09:05 PM UTC
We have a fix for candidate videos failing to play in the evaluator moving through our test environments for validation.
- resolved Jun 05, 2026, 10:22 PM UTC
A fix has been pushed and verified on all production environments.
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