HireVue incident

Login Issues on EU Platform (page not found/available)

Resolved after 1 hour 42 minutes, affecting Admin / Recruiter and Assessments and 1 more, on May 22, 2026.

resolved May 22, 2026, 12:11 PM UTC

Following the mitigation steps taken earlier, system performance has remained stable. EU platform login services are fully operational, and the incident is now resolved. We appreciate your understanding as we worked to restore service.

Started
May 22, 2026, 10:28 AM UTC
Resolved
May 22, 2026, 12:11 PM UTC
Duration
1h 42m
Detected by Pingoru
May 22, 2026, 10:28 AM UTC

Affected components

Admin / RecruiterAssessmentsATS IntegrationsEvaluationsInterviews - CodeVueInterviews - LiveInterviews - On DemandSingle Sign-On (SSO)

Update timeline

  1. investigating May 22, 2026, 10:28 AM UTC

    We are currently investigating this issue.

  2. investigating May 22, 2026, 11:03 AM UTC

    We are actively investigating reports of users encountering "Page Not Found" errors when attempting to log into the EU platform. We will provide another update within the hour or as soon as we have more information.

  3. monitoring May 22, 2026, 11:38 AM UTC

    Service mitigation steps have been completed, and EU platform login availability is returning to normal. We are actively monitoring the environment to ensure continued stability.

  4. resolved May 22, 2026, 12:11 PM UTC

    Following the mitigation steps taken earlier, system performance has remained stable. EU platform login services are fully operational, and the incident is now resolved. We appreciate your understanding as we worked to restore service.

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