HireVue incident

Login Issues on EU Platform (page not found/available)

Critical Resolved View vendor source →

HireVue experienced a critical incident on May 22, 2026 affecting Admin / Recruiter and Assessments and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 12:11 PM UTC
Resolved
May 22, 2026, 12:11 PM UTC
Duration
—
Detected by Pingoru
May 22, 2026, 12:11 PM UTC

Affected components

Admin / RecruiterAssessmentsATS IntegrationsEvaluationsInterviews - CodeVueInterviews - LiveInterviews - On DemandSingle Sign-On (SSO)

Update timeline

  1. investigating May 22, 2026, 10:28 AM UTC

    We are currently investigating this issue.

  2. investigating May 22, 2026, 11:03 AM UTC

    We are actively investigating reports of users encountering "Page Not Found" errors when attempting to log into the EU platform. We will provide another update within the hour or as soon as we have more information.

  3. monitoring May 22, 2026, 11:38 AM UTC

    Service mitigation steps have been completed, and EU platform login availability is returning to normal. We are actively monitoring the environment to ensure continued stability.

  4. resolved May 22, 2026, 12:11 PM UTC

    Following the mitigation steps taken earlier, system performance has remained stable. EU platform login services are fully operational, and the incident is now resolved. We appreciate your understanding as we worked to restore service.