HireVue incident
Login Issues on EU Platform (page not found/available)
Resolved after 1 hour 42 minutes, affecting Admin / Recruiter and Assessments and 1 more, on May 22, 2026.
Following the mitigation steps taken earlier, system performance has remained stable. EU platform login services are fully operational, and the incident is now resolved. We appreciate your understanding as we worked to restore service.
Affected components
Update timeline
- investigating May 22, 2026, 10:28 AM UTC
We are currently investigating this issue.
- investigating May 22, 2026, 11:03 AM UTC
We are actively investigating reports of users encountering "Page Not Found" errors when attempting to log into the EU platform. We will provide another update within the hour or as soon as we have more information.
- monitoring May 22, 2026, 11:38 AM UTC
Service mitigation steps have been completed, and EU platform login availability is returning to normal. We are actively monitoring the environment to ensure continued stability.
- resolved May 22, 2026, 12:11 PM UTC
Following the mitigation steps taken earlier, system performance has remained stable. EU platform login services are fully operational, and the incident is now resolved. We appreciate your understanding as we worked to restore service.
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