HireVue incident

Limited SSL Access Issue with Interview Link

Ongoing since 09:05 PM UTC, affecting Interviews - Live and Interviews - Live and 1 more.

monitoring Oct 11, 2026, 09:05 PM UTC

We are tracking an issue where a very small number of candidates are experiencing SSL connection errors or blocked interview short links. Please note this is not an internal system outage, but is caused by third party networks. Current Status: We are actively coordinating with third party partners on a resolution. Workaround: Affected candidates can try switching to a personal device or an alternative network, such as completing the interview via a mobile phone.

Started
Oct 11, 2026, 09:05 PM UTC
Resolved
Ongoing
Duration
● 13d 5h
Detected by Pingoru
Oct 11, 2026, 09:05 PM UTC

Affected components

Interviews - LiveInterviews - LiveInterviews - LiveInterviews - On DemandInterviews - On DemandInterviews - On Demand

Update timeline

  1. monitoring Oct 11, 2026, 09:05 PM UTC

    We are tracking an issue where a very small number of candidates are experiencing SSL connection errors or blocked interview short links. Please note this is not an internal system outage, but is caused by third party networks. Current Status: We are actively coordinating with third party partners on a resolution. Workaround: Affected candidates can try switching to a personal device or an alternative network, such as completing the interview via a mobile phone.

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