HireVue incident
A subset of candidates are receiving a connection error when trying to record an OnDemand introduction
Minor Vendor's status page →
Resolved after 1 hour 2 minutes, affecting Interviews - On Demand and Interviews - On Demand and 1 more, on September 11, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Interviews - On DemandInterviews - On DemandInterviews - On Demand
Update timeline
- investigating Sep 11, 2025, 09:35 PM UTC
We are starting to receive reports of a subset of candidates are receiving a connection error when trying to record an introduction video to begin their On Demand interview. We are actively investigating.
- monitoring Sep 11, 2025, 10:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 11, 2025, 10:37 PM UTC
This incident has been resolved.
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