gohighlevel.com recovered
Timeline · 1 update
- investigating Aug 01, 2026, 09:03 PM UTC
gohighlevel.com went down
HighLevel Outage History
HighLevel is up right nowHighLevel had 123 outages in the last 2 years totaling 15h 4m of downtime — averaging 5.1 incidents per month.
There were 123 HighLevel outages since August 8, 2025 totaling 15h 4m of downtime. Each is summarised below — incident details, duration, and resolution information.
Courses recovered
Timeline · 1 update
- investigating Jul 27, 2026, 08:08 AM UTC
Courses went down
Voice AI Call Processing Disruption
Affected: Voice AI
Timeline · 2 updates
- investigating Jul 23, 2026, 03:58 PM UTC
We are investigating an issue affecting Voice AI call processing.Our engineering team is actively investigating and will provide updates as more information becomes available.
- resolved Jul 23, 2026, 04:24 PM UTC
Issue stands resolved now and voice ai is stable now.
Course Page Latency and Loading Timeouts
Affected: Courses
Timeline · 1 update
- investigating Jul 23, 2026, 02:02 PM UTC
We are currently investigating increased latency affecting course pages.Our engineering team is actively working to restore normal service. We will provide updates as more information becomes available.
Issues with switching Between Sub-Accounts
Affected: app.gohighlevel.com
Timeline · 1 update
- investigating Jul 23, 2026, 01:40 PM UTC
We are investigating an issue impacting some users and account admins who may be unable to switch between sub-accounts (locations). Our team is actively working on a fix and will provide updates as more information becomes available.
Performance AI recovered
Timeline · 1 update
- investigating Jul 23, 2026, 10:22 AM UTC
Performance AI went down
Payments recovered
Timeline · 1 update
- resolved Jul 19, 2026, 10:00 PM UTC
Payments recovered
Prospecting recovered
Timeline · 1 update
- resolved Jul 16, 2026, 08:14 AM UTC
Prospecting recovered
AI Agents Not Responding to Prompts
Affected: AI Wrapper
Timeline · 1 update
- investigating Jul 15, 2026, 05:13 PM UTC
We are currently investigating an issue where AI agents are not responding to prompts. Our team is actively working to identify the cause. We will provide further updates on this page as more information becomes available.
Forms recovered
Timeline · 1 update
- investigating Jul 13, 2026, 04:42 PM UTC
Forms went down
Form Service Disruption
Affected: Forms
Timeline · 2 updates
- investigating Jul 13, 2026, 03:39 PM UTC
We are currently investigating an issue affecting our Default Form service. Small subset of users may encounter issue when attempting to access certain forms.
- investigating Jul 13, 2026, 04:39 PM UTC
We are currently investigating an issue affecting our Form service. Small subset of users may encounter issue when attempting to access certain forms.
Analytics recovered
Timeline · 1 update
- resolved Jul 11, 2026, 08:03 PM UTC
Analytics recovered
Content Publishing Delays - Partial Outage
Affected: Funnels & Websites
Timeline · 1 update
- investigating Jul 10, 2026, 11:21 AM UTC
We are investigating an issue where published changes may not appear immediately due to a problem with the cache refresh process. Our engineering team has identified the root cause and the fix is work in progress. We will provide additional updates as progress is made.
Wordpress recovered
Timeline · 1 update
- resolved Jul 09, 2026, 12:58 AM UTC
Wordpress recovered
Agent Studio recovered
Timeline · 1 update
- resolved Jul 07, 2026, 04:33 AM UTC
Agent Studio recovered
Voice AI recovered
Timeline · 1 update
- resolved Jul 07, 2026, 01:04 AM UTC
Voice AI recovered
Blogs recovered
Timeline · 1 update
- resolved Jun 30, 2026, 05:27 PM UTC
Blogs recovered
AI Wrapper recovered
Timeline · 1 update
- resolved Jun 25, 2026, 07:20 PM UTC
AI Wrapper recovered
Issues Receiving Calls on Mobile App
Affected: LC Phone
Timeline · 1 update
- investigating Jun 23, 2026, 02:58 PM UTC
We are currently investigating an issue affecting customers who use the HighLevel Mobile App as their calling channel. Affected users may find that their calling preference is automatically switching from the Mobile App to the Web App, preventing them from receiving calls on their mobile devices. Our engineering team has identified the issue and is actively investigating the issue.
Social Media recovered
Timeline · 1 update
- resolved Jun 20, 2026, 01:04 PM UTC
Social Media recovered
Intermittent 520 Errors Affecting Certain Pages
Affected: app.gohighlevel.com
Timeline · 2 updates
- investigating Jun 17, 2026, 12:50 PM UTC
We have identified intermittent errors affecting a subset of pages, where some users may experience failed page loads and 520 errors.
- resolved Jun 17, 2026, 01:15 PM UTC
The affected deployment has since been rolled back, and we are actively monitoring the platform to ensure services remain stable. Recommended Action: If you continue to experience this issue, please clear your browser cookies or site data before retrying.
Meta is currently experiencing high disruptions across Ads Creation & Editing, Ads Delivery, and Ads Reporting.
Affected: FormsSocial MediaIntegrations
Timeline · 1 update
- investigating Jun 12, 2026, 01:55 PM UTC
The following features are disrupted: 1.Connecting Facebook accounts/pages 2.Syncing Facebook Lead Ads forms 3.Lead sync from Facebook
Some agencies and sub-accounts are intermittently unable to save or load email builder templates and schedule email campaigns due to GCS outage
Affected: Emails
Timeline · 1 update
- investigating Jun 10, 2026, 03:30 AM UTC
we are working on it and will get back to you shortly with updates
Legacy Infrastructure Issues Affecting Branded Sites
Affected: CalendarsForms
Timeline · 2 updates
- investigating Jun 05, 2026, 08:48 AM UTC
We are facing with Legacy Infrastructure for branded sites, team is working towards fixing it.
- investigating Jun 05, 2026, 08:48 PM UTC
We are facing issues with Legacy Infrastructure for branded sites, team is working towards fixing it.
SmartLists page Loading issue
Affected: ContactsOpportunities
Timeline · 3 updates
- investigating Jun 03, 2026, 02:20 PM UTC
We’re having some trouble with SmartLists Page. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
- investigating Jun 03, 2026, 03:05 PM UTC
We’re having some trouble with SmartLists Page. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
- resolved Jun 03, 2026, 03:50 PM UTC
Services are back to normal. Smart Lists should now load successfully