HighLevel incident

Utm parameters for hidden fields are not populating

Resolved after 8 hours 7 minutes, affecting Forms, on September 21, 2026.

resolved Sep 21, 2026, 11:55 PM UTC

We're back! Thanks for bearing with us — the issue causing UTM parameters for hidden fields not to populate on the Contact Record has now been resolved. Thanks again for your patience!

Started
Sep 21, 2026, 03:48 PM UTC
Resolved
Sep 21, 2026, 11:55 PM UTC
Duration
8h 7m
Detected by Pingoru
Sep 21, 2026, 03:48 PM UTC

Affected components

Forms

Update timeline

  1. investigating Sep 21, 2026, 03:48 PM UTC

    Team is currently look into it

  2. resolved Sep 21, 2026, 11:55 PM UTC

    We're back! Thanks for bearing with us — the issue causing UTM parameters for hidden fields not to populate on the Contact Record has now been resolved. Thanks again for your patience!

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