HighLevel Outage History
HighLevel is up right nowPingoru has recorded 211 incidents for HighLevel: 208 in the last 12 months and 37 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 39 | 69 of 720 (10%) |
| May 2026 | 18 | 135 of 744 (18%) |
| June 2026 | 36 | 8 of 720 (1%) |
| July 2026 | 18 | 7 of 744 (1%) |
| August 2026 | 23 | 209 of 744 (28%) |
| September 2026 | 8 | 69 of 720 (10%) |
| October 2026 | 5 | 29 of 571 (5%) |
Incidents, newest first
Minor August 5, 2026 Documents & Contracts recovered –
Started Aug 05, 2026, 12:29 AM UTC· resolved Aug 05, 2026, 12:29 AM UTC
No vendor updates were posted for this incident.
Minor July 27, 2026 Courses recovered –
Started Jul 27, 2026, 08:09 AM UTC· resolved Jul 27, 2026, 08:09 AM UTC
No vendor updates were posted for this incident.
Minor July 23, 2026 Voice AI Call Processing Disruption 26m Voice AI
Started Jul 23, 2026, 03:58 PM UTC· resolved Jul 23, 2026, 04:24 PM UTC
- investigating Jul 23, 2026, 03:58 PM UTC
We are investigating an issue affecting Voice AI call processing.Our engineering team is actively investigating and will provide updates as more information becomes available.
- resolved Jul 23, 2026, 04:24 PM UTC
Issue stands resolved now and voice ai is stable now.
Minor July 23, 2026 Course Page Latency and Loading Timeouts 1h 53m Courses
Started Jul 23, 2026, 02:02 PM UTC· resolved Jul 23, 2026, 03:55 PM UTC
- investigating Jul 23, 2026, 02:02 PM UTC
We are currently investigating increased latency affecting course pages.Our engineering team is actively working to restore normal service. We will provide updates as more information becomes available.
- resolved Jul 23, 2026, 03:55 PM UTC
The issue has been resolved, and course pages are now loading normally.We have verified that the affected services are operating as expected and will continue to monitor the platform to ensure stability.
Minor July 23, 2026 Issues with switching Between Sub-Accounts 30m app.gohighlevel.com
Started Jul 23, 2026, 01:40 PM UTC· resolved Jul 23, 2026, 02:10 PM UTC
- investigating Jul 23, 2026, 01:40 PM UTC
We are investigating an issue impacting some users and account admins who may be unable to switch between sub-accounts (locations). Our team is actively working on a fix and will provide updates as more information becomes available.
- resolved Jul 23, 2026, 02:10 PM UTC
The issue affecting users and account admins while switching between sub-accounts (locations) has been resolved.We will continue to monitor the system to ensure stability.
Minor July 23, 2026 Performance AI recovered –
Started Jul 23, 2026, 10:52 AM UTC· resolved Jul 23, 2026, 10:52 AM UTC
No vendor updates were posted for this incident.
Minor July 19, 2026 Payments recovered –
Started Jul 19, 2026, 10:00 PM UTC· resolved Jul 19, 2026, 10:00 PM UTC
No vendor updates were posted for this incident.
Minor July 16, 2026 Prospecting recovered –
Started Jul 16, 2026, 08:14 AM UTC· resolved Jul 16, 2026, 08:14 AM UTC
No vendor updates were posted for this incident.
Minor July 15, 2026 AI Agents Not Responding to Prompts 1h 57m AI Wrapper
Started Jul 15, 2026, 05:13 PM UTC· resolved Jul 15, 2026, 07:10 PM UTC
- investigating Jul 15, 2026, 05:13 PM UTC
We are currently investigating an issue where AI agents are not responding to prompts. Our team is actively working to identify the cause. We will provide further updates on this page as more information becomes available.
- resolved Jul 15, 2026, 07:10 PM UTC
The issue affecting AI agents not responding to prompts has been resolved. Services have been restored, and AI agents are responding to requests as expected. We will continue to monitor the system to ensure stability. Thank you for your patience during this incident.
Minor July 13, 2026 Forms recovered –
Started Jul 13, 2026, 05:41 PM UTC· resolved Jul 13, 2026, 05:41 PM UTC
No vendor updates were posted for this incident.
Minor July 13, 2026 Form Service Disruption 58m Forms
Started Jul 13, 2026, 04:39 PM UTC· resolved Jul 13, 2026, 05:37 PM UTC
- investigating Jul 13, 2026, 04:39 PM UTC
We are currently investigating an issue affecting our Form service. Small subset of users may encounter issue when attempting to access certain forms.
- resolved Jul 13, 2026, 05:37 PM UTC
The issue has been resolved, and the affected service is operating normally again. Our team has verified that forms are accessible and functioning as expected.
Minor July 11, 2026 Analytics recovered –
Started Jul 11, 2026, 08:03 PM UTC· resolved Jul 11, 2026, 08:03 PM UTC
No vendor updates were posted for this incident.
Major July 10, 2026 Content Publishing Delays - Partial Outage 1h 33m Funnels & Websites
Started Jul 10, 2026, 11:21 AM UTC· resolved Jul 10, 2026, 12:54 PM UTC
- investigating Jul 10, 2026, 11:21 AM UTC
We are investigating an issue where published changes may not appear immediately due to a problem with the cache refresh process. Our engineering team has identified the root cause and the fix is work in progress. We will provide additional updates as progress is made.
- resolved Jul 10, 2026, 12:54 PM UTC
The issue has been resolved, and the fix has been successfully deployed to production. We will continue to monitor the system to ensure stability. Thank you for your patience while we worked to resolve this issue.
Minor July 9, 2026 Wordpress recovered –
Started Jul 09, 2026, 12:58 AM UTC· resolved Jul 09, 2026, 12:58 AM UTC
No vendor updates were posted for this incident.
Minor July 7, 2026 Agent Studio recovered –
Started Jul 07, 2026, 04:33 AM UTC· resolved Jul 07, 2026, 04:33 AM UTC
No vendor updates were posted for this incident.
Minor July 7, 2026 Voice AI recovered –
Started Jul 07, 2026, 01:04 AM UTC· resolved Jul 07, 2026, 01:04 AM UTC
No vendor updates were posted for this incident.
Minor June 30, 2026 Blogs recovered –
Started Jun 30, 2026, 05:27 PM UTC· resolved Jun 30, 2026, 05:27 PM UTC
No vendor updates were posted for this incident.
Minor June 25, 2026 AI Wrapper recovered –
Started Jun 25, 2026, 07:20 PM UTC· resolved Jun 25, 2026, 07:20 PM UTC
No vendor updates were posted for this incident.
Minor June 23, 2026 Issues Receiving Calls on Mobile App 1h 32m LC Phone
Started Jun 23, 2026, 02:58 PM UTC· resolved Jun 23, 2026, 04:30 PM UTC
No vendor updates were posted for this incident.
Minor June 20, 2026 Social Media recovered –
Started Jun 20, 2026, 01:04 PM UTC· resolved Jun 20, 2026, 01:04 PM UTC
No vendor updates were posted for this incident.
Minor June 17, 2026 Intermittent 520 Errors Affecting Certain Pages 25m app.gohighlevel.com
Started Jun 17, 2026, 12:50 PM UTC· resolved Jun 17, 2026, 01:15 PM UTC
- investigating Jun 17, 2026, 12:50 PM UTC
We have identified intermittent errors affecting a subset of pages, where some users may experience failed page loads and 520 errors.
Minor June 12, 2026 Meta is currently experiencing high disruptions across Ads Creation & Editing, Ads Delivery, and Ads Reporting. – Forms, Social Media, Integrations
Started Jun 12, 2026, 06:35 PM UTC· resolved Jun 12, 2026, 06:35 PM UTC
No vendor updates were posted for this incident.
Major June 10, 2026 Some agencies and sub-accounts are intermittently unable to save or load email builder templates and schedule email campaigns due to GCS outage 3h 20m Emails
Started Jun 10, 2026, 03:30 AM UTC· resolved Jun 10, 2026, 06:50 AM UTC
No vendor updates were posted for this incident.
Minor June 5, 2026 Legacy Infrastructure Issues Affecting Branded Sites 1h 45m Calendars, Forms
Started Jun 05, 2026, 08:48 PM UTC· resolved Jun 05, 2026, 10:33 PM UTC
- investigating Jun 05, 2026, 08:48 PM UTC
We are facing issues with Legacy Infrastructure for branded sites, team is working towards fixing it.
Minor June 3, 2026 SmartLists page Loading issue 45m Contacts, Opportunities
Started Jun 03, 2026, 03:05 PM UTC· resolved Jun 03, 2026, 03:50 PM UTC
- investigating Jun 03, 2026, 03:05 PM UTC
We’re having some trouble with SmartLists Page. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.