HighLevel Outage History

HighLevel had 103 outages in the last 2 years totaling 975h 48m of downtime — averaging 4.2 incidents per month.

There were 103 HighLevel outages since May 19, 2025 totaling 975h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.gohighlevel.com

Minor January 21, 2026

Side Bar is not working

Detected by Pingoru: Jan 21, 2026, 05:44 PM UTC
Resolved: Jan 21, 2026, 05:48 PM UTC
Duration: 3m

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Minor January 21, 2026

Opportunities Page is not loading

Detected by Pingoru: Jan 21, 2026, 05:07 AM UTC
Resolved: Jan 21, 2026, 05:08 AM UTC
Duration: 35s

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Minor January 13, 2026

Marketplace Service Disruption Affecting Integrations and UI

Detected by Pingoru: Jan 13, 2026, 11:46 AM UTC
Resolved: Jan 13, 2026, 12:26 PM UTC
Duration: 40m

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Minor December 22, 2025

Contacts Page Failing to Load for Multiple Users

Detected by Pingoru: Dec 22, 2025, 03:16 PM UTC
Resolved: Dec 22, 2025, 03:38 PM UTC
Duration: 21m

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Minor December 16, 2025

Instagram Reels Feed Visibility

Detected by Pingoru: Dec 16, 2025, 05:24 AM UTC
Resolved: Dec 16, 2025, 05:25 AM UTC
Duration: 1m

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Minor December 15, 2025

Login is not working

Detected by Pingoru: Dec 15, 2025, 03:05 PM UTC
Resolved: Dec 16, 2025, 01:04 PM UTC
Duration: 21h 58m

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Major December 5, 2025

App is down

Detected by Pingoru: Dec 05, 2025, 09:01 AM UTC
Resolved: Dec 05, 2025, 09:20 AM UTC
Duration: 19m

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Minor December 3, 2025

A2P Registration issues

Detected by Pingoru: Dec 03, 2025, 09:53 PM UTC
Resolved: Dec 03, 2025, 10:02 PM UTC
Duration: 9m

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Minor December 1, 2025

Delays in resuming contacts in Workflows

Detected by Pingoru: Dec 01, 2025, 03:54 PM UTC
Resolved: Dec 02, 2025, 02:18 PM UTC
Duration: 22h 24m

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Minor November 26, 2025

Performance Degraded: Chats within communities

Detected by Pingoru: Nov 26, 2025, 01:17 PM UTC
Resolved: Nov 26, 2025, 01:33 PM UTC
Duration: 15m

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Minor November 25, 2025

Reply Box Missing In Conversations

Detected by Pingoru: Nov 25, 2025, 09:55 AM UTC
Resolved: Nov 25, 2025, 10:06 AM UTC
Duration: 11m

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Minor November 24, 2025

Request a Review button is not working inside QuickActions

Detected by Pingoru: Nov 24, 2025, 06:45 AM UTC
Resolved: Nov 24, 2025, 09:12 AM UTC
Duration: 2h 26m

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Minor November 21, 2025

Calling services via the dialer are not working

Detected by Pingoru: Nov 21, 2025, 10:35 AM UTC
Resolved: Nov 21, 2025, 10:46 AM UTC
Duration: 11m

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Minor November 20, 2025

Dialer is not working

Detected by Pingoru: Nov 20, 2025, 04:58 PM UTC
Resolved: Nov 20, 2025, 05:56 PM UTC
Duration: 58m

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Minor November 20, 2025

Sub-account Google connection expiry issue

Detected by Pingoru: Nov 20, 2025, 11:47 AM UTC
Resolved: Nov 20, 2025, 01:13 PM UTC
Duration: 1h 26m

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Major November 18, 2025

Some product functionalities may be experiencing intermittent instability due to a Cloudflare-related outage.

Detected by Pingoru: Nov 18, 2025, 12:18 PM UTC
Resolved: Nov 19, 2025, 08:28 AM UTC
Duration: 20h 10m

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Minor November 17, 2025

Investigating slowness issues across the platform

Detected by Pingoru: Nov 17, 2025, 05:43 PM UTC
Resolved: Dec 02, 2025, 02:19 PM UTC
Duration: 14d 20h

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Minor November 14, 2025

Facebook Reels Failing to Publish via Social Planner

Detected by Pingoru: Nov 14, 2025, 06:15 AM UTC
Resolved: Nov 15, 2025, 08:11 AM UTC
Duration: 1d 1h

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Minor November 12, 2025

Investigating issue in Contact Activity Data

Detected by Pingoru: Nov 12, 2025, 11:23 PM UTC
Resolved: Nov 14, 2025, 04:52 PM UTC
Duration: 1d 17h

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Major November 10, 2025

3rd Party Support System Outage

Detected by Pingoru: Nov 10, 2025, 01:43 PM UTC
Resolved: Nov 10, 2025, 06:05 PM UTC
Duration: 4h 21m

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Minor October 30, 2025

Reports of slowness

Detected by Pingoru: Oct 30, 2025, 01:47 PM UTC
Resolved: Nov 07, 2025, 12:26 AM UTC
Duration: 7d 10h

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Minor October 28, 2025

Opportunity notes count would not be visible for some of the customers on opportunity card

Detected by Pingoru: Oct 28, 2025, 07:49 AM UTC
Resolved: Nov 07, 2025, 09:13 PM UTC
Duration: 10d 13h

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Minor October 20, 2025

Issues with chat support

Detected by Pingoru: Oct 20, 2025, 08:26 AM UTC
Resolved: Oct 21, 2025, 05:01 AM UTC
Duration: 20h 35m

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Minor October 20, 2025

Multiple areas impacted due to third party services unavailability

Detected by Pingoru: Oct 20, 2025, 07:37 AM UTC
Resolved: Oct 21, 2025, 05:18 AM UTC
Duration: 21h 40m

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Major October 14, 2025

We are facing temporary issue during Whatsapp Onboarding for new accounts due to Meta outage.

Detected by Pingoru: Oct 14, 2025, 12:42 PM UTC
Resolved: Oct 14, 2025, 02:09 PM UTC
Duration: 1h 26m

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