HighLevel incident

Delay snapshots loading into sub-accounts

Minor Resolved View vendor source →

HighLevel experienced a minor incident on August 17, 2026 affecting Snapshots, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2026, 07:30 PM UTC
Resolved
Aug 17, 2026, 08:50 PM UTC
Duration
1h 20m
Detected by Pingoru
Aug 17, 2026, 07:30 PM UTC

Affected components

Snapshots

Update timeline

  1. investigating Aug 17, 2026, 07:30 PM UTC

    We are currently seeing delays when loading snapshots into sub-accounts. Users may experience longer than usual processing times when applying a snapshot. Our team is actively investigating the issue. Existing sub-account data is not affected. We will share an update shortly