HighLevel experienced a major incident on September 10, 2026 affecting Contacts, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Contacts
Update timeline
- investigating Sep 10, 2026, 12:00 PM UTC
We are running down issues in data sync across contacts and smartlists. Our team is actively working to identify the root cause and restore normal synchronization as quickly as possible. We will provide another update as soon as more information is available.